
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreEWEB is offering an updated suite of environmental programs designed for customers who want to save money, water and energy while taking their commitment to sustainability to the next level. At the same time, EWEB is also injecting $100,000 of additional funding into our solar photovoltaic (PV) program.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreHere in Eugene, where we are fortunate to have one of the cleanest power portfolios in the nation, electrification presents opportunities to reduce greenhouse gas emissions and support climate recovery goals.
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreEWEB, City of Eugene project reduces City Facilities carbon footprint by 16%
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreAt EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.
Find Out MoreA case study of Alan Twig and his energy efficiency upgrades
Find Out MoreIdeas for supplying and cooking during an emergency outage
Find Out MoreReducing energy waste in rental properties is a priority for a growing number of Eugene landlords and tenants.
Last year more than 400 local rental properties were upgraded with the help of EWEB efficiency and conservation programs, including rebates, loans, and home audits. Altogether, these efforts saved 500,000 kilowatt-hours of energy and 230 metric tons of carbon. The energy savings is roughly equivalent to taking 50 passenger vehicles off the road, or the carbon sequestered by 300 acres of forest.
Upgrading buildings to reduce energy waste is an important part our community's efforts to move toward carbon neutrality, and improve housing affordability.
Conventional wisdom dictates that rental properties tend to be harder and costlier to heat because landlords have little incentive to invest in improvements. In fact, rental properties that participated in EWEB's Home Energy Score program in 2019 received an average efficiency score of just 3.6 on a 10-point scale (the average home scores a 5 according to the U.S. Department of Energy).
But a growing awareness of the climate risks and social impacts of inefficient housing may be changing that dynamic.
In 2019, landlords invested more than $1.2 million in efficiency upgrades for their rental properties. To assist with upfront costs, EWEB provided more than $500,000 in rebates. The most popular upgrades were ductless heat pumps, followed by windows and insulation.
A ductless heat pump alone can reduce a tenant's electricity costs by up to 50% compared to zonal resistance or electric forced air systems. Adding insulation and replacing old, drafty windows with high-performance windows helps optimize the heating system's efficiency, keeping your tenants comfortable throughout the year while lowering electric bills and reduce energy waste.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.