Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
On June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.Find Out More
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Community organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.Find Out More
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
Two Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
With the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.Find Out More
New programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientistsFind Out More
EWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissionsFind Out More
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB, City of Eugene project reduces City Facilities carbon footprint by 16%Find Out More
While world leaders debate climate action, EWEB reflects on our community's climate successesFind Out More
The weather on Thursday may have been a mixture of sun and rain showers, but inside the EWEB emergency command center, a mock snow and ice storm had caused widespread damage, leaving more than 7,000 customers without service. That was the basis for the utility's annual emergency outage exercise.
The exercise is referred to as a "Blue Sky Drill" because the practice occurs ahead of winter storm season. "We can come in on a regular day, a blue sky day, and work through our outage response so that when a real emergency happens, we're prepared and ready to go to work," says EWEB's Electric Operations Supervisor John Latourette.
The drills help identify gaps in plans and training, develop skills, reveal resource needs and improve internal and external coordination.
In a major event such as the 2019 and 2016 snow and ice storms that struck Eugene, nearly every one of EWEB's 500-person workforce has some role in the restoration effort. In addition to crews working in the field, staff work behind the scenes to develop engineering and restoration designs, keep trucks running, coordinate with city and county agencies, keep our customers informed, and dozens of other critical tasks.
Drills enable employees throughout the utility to test their skills and practice working together in a simulated emergency environment, complete with curveballs such as technology problems that make it hard for customers to reach the utility, and worsening weather conditions that impede restoration efforts.
"Responding to a major event is a complex, utility-wide effort, not something that line crews do on their own," says Latourette. "In storms like 2016 and 2019, it's all-hands-on-deck, and it's critical that we practice those skills and collaboration."
Following the devastating ice storm that struck Eugene in December 2016, EWEB has focused on emergency preparedness and disaster recovery as a strategic priority. Building on lessons learned from that storm, we implemented new processes and procedures to restore power more efficiently and improve the information we share with customers, including an online outage map launched in 2018.
This continued attention to emergency preparedness will aid EWEB in protecting life and property in future winter storms and other potential disasters.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.