Related News
Related News
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EWEB Communications Win National Recognition for Public Power Excellence
We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.
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2025 rate update: Less than Initially Forecasted
While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.
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EWEB Launches 2024 Residential Customer Survey
EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.
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Imagine a Day Without Water 2024
Learn how you can prepare for an extended water outage.
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Smart meters make UO move-in easier
Automatic move-in service order processing makes signing up for electric service easy for UO students and the entire Eugene community, while keeping utility vehicles off the road and lowering carbon emissions.
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EWEB to Mitigate 2025 Rate Increases to Reduce Customer Impacts
Amid a turbulent energy landscape and rising costs, EWEB has reduced projected rate increases for electricity and water in 2025.
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EWEB Partners with the City and YMCA to Celebrate New Amazon Park Emergency Water Station Site
Hundreds of attendees practiced filling up water containers at Saturday's demonstration event.
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EWEB Communications Team Wins Top Awards at Northwest Innovations in Communications Conference
Competing against public utilities from across the region, EWEB brought home two significant awards in recognition of our work to engage and inform the community.
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September is National Preparedness Month: 3 tips to prepare your home & family
Let's "Be Ready" together!
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EWEB invests in preparedness for severe weather and natural disasters
Just as you take steps to safeguard your home and family, EWEB is investing in equipment and processes to ensure our community’s electric and water systems remain reliable in the face of adversity.
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EWEB customers achieve remarkable results in environmental stewardship through EWEB's Lead Green programs
Subscribers of EWEB's Lead Green programs helped reduce carbon emissions in 2023 by 730 metric tons of CO2e.
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EWEB explores rate increases to cover rising costs and to modernize infrastructure
Amid rising inflation and other challenges, rate increases are necessary to maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.
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EWEB prepares for rising energy demand as weekend heat wave arrives
Electricity supply is sufficient for now, but new supplies will be necessary in the years ahead to keep pace.
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EWEB preparing for expected surge in electric vehicles
Electric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.
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EWEB bids a fond farewell to College Hill Reservoir and prepares for modern drinking water storage tanks
Several hundred Eugene residents came together on May 30 for a Farewell Celebration at EWEB’s College Hill Reservoir before demolition and construction to build modern drinking water storage tanks begins later this year.
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Let's Talk Turkey. If a Disaster Strikes, is Your Family Ready?
November 22, 2019
In the spirit of family peace and harmony, many of us avoid talking politics over the dinner table. But here's a topic that can bring everyone together: emergency preparedness.
Thanksgiving is a perfect time to make, or refresh, your emergency plans. As you pass around the turkey and the pumpkin pie, talk with your family about what you would do in an emergency such as an earthquake or other disaster. By coming up with a plan ahead of time, you can help ensure your family's safety and resiliency during a major event that could knock out the electricity or water for days, or even longer.
Put together a plan by discussing these five questions with your family:
1. How will we receive emergency alerts and warnings?
Many mobile devices will now bring you wireless emergency alerts—real-time information directly from local and federal sources. Check out these alert options:
Lane County ALERT ME! Lane County is able to send you emergency alerts via text message, email, pager, or voice call (in extreme cases), based on your preferences. ALERT ME! works like a "reverse 911" system if you opt-in to the service. Sign up today and share the types of alerts and notifications that you would like to receive, as well as your contact information and preferences.
FEMA Mobile App Learn what to do before, during, and after emergencies with safety tips, and receive weather alerts from the National Weather Service.
Update your EWEB account To avoid steps during a power outage, please make sure your current cell phone number(s) are tied to your EWEB account. Call Customer Service at (541) 685-7000 or email EWEB.Answers@eweb.org to update your account.
2. What is our shelter plan?
Depending on your circumstances and the nature of the emergency, it may be best to stay where you are and avoid any uncertainty outside by "sheltering in place." Do you have an emergency stock of food, water, medicines, fuel and other supplies? If you needed to leave home, where would you go? To a family member or friend's home? A hotel? A shelter? Where is the closest public shelter located? Consider your options and discuss them with your loved ones in advance.
3. What is our evacuation route?
In a natural disaster, some roads and bridges may be unpassable. It's smart to plan ahead for a few different route options to your shelter location. Keep a map in your car in case your mobile navigation is unavailable.
4. What is our family communication plan?
In an emergency, many people trying to use their mobile phones and landlines at the same time may create network congestion. Have a conversation with your family and agree on a plan for how you will communicate and reconnect. Here are some tips to consider:
- Try text messaging. In many cases, text messages will go through when your call may not.
- Designate someone who lives outside of the area as a central contact, and make certain all family members know who to contact if they become separated.
- Agree on a meeting place in case you are unable to connect via phone, text or email.
- Keep portable cell phone power banks in your car, backpacks, etc.
- Make sure each family member has a printed list of phone numbers in case your cell phones aren't working.
5. What is our plan for loved ones with special needs?
Customers who are dependent on power for special medical equipment should have a plan for power outages. Consider purchasing a back-up generator and make sure your loved ones know how to safely use it. EWEB offers a generator loan program. Set up plans with friends or relatives to check on special-needs folks, and transport them if necessary to a site with electricity, such as emergency centers, hotels or neighbors.
Once you have a plan, document it. You can find some templates to use as a guide at https://www.ready.gov/make-a-plan.
And don't forget your emergency kit! Check out our website for some handy checklists and other resources.