Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.Find Out More
In Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.Find Out More
Learn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.Find Out More
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.Find Out More
By upgrading substations – key nodes in the electric grid – EWEB is investing today in a resilient electric grid for the future.Find Out More
Seventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.Find Out More
Millions of dollars of investment have prevented the major harm from the Holiday Farm Fire, EWEB’s annual State of the Watershed Report finds.Find Out More
EWEB employs multiple methods of safeguarding drinking water, from the source to the tap.Find Out More
The application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.Find Out More
EWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.Find Out More
Follow along as the Currin Substation, the first of 10 substations in 10 years, is rebuilt from the ground up as part of EWEB's Capital Improvement Plan for major infrastructure investments to rehabilitate, replace, and install new infrastructure.Find Out More
EWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.Find Out More
Old reservoir leaks, threatening water quality, and will fail when a major earthquake strikes.Find Out More
Carbon is everywhere. But do we really understand what it is and what is being referred to when people mention it? We are taking it back to the basics in this article that breaks down carbon and explains what it is at it's most basic element and why we need to pay attention to it.Find Out More
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.Find Out More
February 25, 2021
We are fortunate in Eugene to enjoy exceptional drinking water. For over a century, our community has benefitted from a pristine watershed, abundant supply, and safe and reliable delivery to homes and businesses.
None of this has happened by accident. Generations before us made smart, sustainable decisions so that we can enjoy safe, clean drinking water today. And now we have the opportunity and responsibility to do the same for the next generation of Eugene residents.
Today, our community's drinking water is susceptible to threats from earthquake, wildfire, harmful algal blooms, pollution, and aging infrastructure. EWEB's source-to-tap drinking water programs are helping keep our water systems prepared and adaptable to future changes.
We have invested more than $30 million upgrading and expanding our Hayden Bridge Water Filtration Plant. We are replacing water mains, improving pump stations, building new storage tanks, planning for a second filtration plant on the Willamette River, and developing neighborhood emergency water stations.
These projects comprise the backbone of the water system that serves all of Eugene-200,000 people-and would be needed after an earthquake in order to meet critical community needs, including fire suppression, health and emergency response, and drinking water distribution points.
As we continue to care for our critical infrastructure, we must also protect the source of our drinking water—the McKenzie River and its surrounding watershed.
In the aftermath of the Holiday Farm Fire, the safety and security of our community's source of drinking water is at risk. Wildfire can dramatically increase erosion in forests by reducing tree cover, causing ash, debris, and sediment to wash into the river. The Holiday Farm Fire damage to the watershed has the potential to degrade water quality, increase treatment costs, and reduce the production capacity of the Hayden Bridge treatment plant for years to come if restoration efforts are not undertaken in key areas.
EWEB made the decision as soon as it was safe to enter the fire-impacted area that we would take early action to protect water quality. In a matter of days, EWEB, McKenzie River Trust, McKenzie Watershed Council, the Upper Willamette Soil & Water Conservation District, and other Pure Water Partners began working with landowners to keep toxic ash and hazardous materials from entering the river. We worked with our federal partners to get additional water quality monitoring equipment installed, which alerts us to high flows and sediment in the river hours before that water heads downstream so we can adjust treatment practices if necessary.
Now we are beginning more intensive restoration efforts using thousands of native plants provided by the Bonneville Environmental Foundation. Pure Water Partners will replant nearly 100 acres of high-priority burned riparian and floodplain areas. In addition, EWEB is creating incentive programs to help residents who lost homes in the fire to rebuild while reducing the impacts of development on the McKenzie River.
We undertake this work with the support and guidance of our Board of Commissioners, who represent our customer-owners. Over more than a decade of outreach and research, customers have expressed a clear and unchanging priority--ensuring safe, reliable drinking water remains the most important EWEB program.
Thanks to years of efforts to manage costs and operate more efficiently, EWEB has the financial headroom to get this critical work started immediately; water cash reserves are being used to get boots on the ground and fund priority restoration projects in the short-term. But the long-term work of planning and funding watershed restoration will require extensive financial resources through public and private partnerships to ensure that our community's most basic need for clean, safe, and abundant water is reliably met.
Funding could be put to use to encourage residents to rebuild homes and septic systems outside of critical riparian zones, support firewise planning on residential properties as well as large-scale reforestation projects, or transition properties of high environmental value into conservation management for improved forest health and other ecosystem benefits.
As we have for decades, EWEB will take a strong leadership role in protecting our community's drinking water source. And we are not alone. In addition to funding through existing EWEB budgets, we are applying for grants through FEMA and reaching out to our State partners to secure additional funding.
We are also investigating additional ways for customers to contribute to shared stewardship and restoration efforts. At the March EWEB Board meeting, Commissioners will consider a 2021 budget amendment to fund restoration work which could include a dedicated Watershed Recovery Charge on customer bills.
The security of our water supply is tied to the health of the entire McKenzie watershed, and all of us who rely on and benefit from the McKenzie River will have important roles in meeting the challenges ahead. When communities invest in drinking water source protection, they invest in the long-term health and quality of life of their citizens, and the local economy.
Watershed protection is the ﬁrst and most fundamental step to protecting drinking water. Today's investments will save future costs in the form of increased treatment of fire-related contaminants and ensure that the McKenzie river remains wild and pure as well as provides the recreation, tourism, habitat, and multiple other benefits we might otherwise take for granted. Working together, we can rebuild stronger and smarter to safeguard this vital resource for generations to come.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday