EWEB 2023 year in review
In 2023, EWEB invested in our community with grants, rebates and an array of other programs and measures aimed at fulfiling our core values of safety, reliability, affordability, environmental responsibility and community/culture.Find Out More
EWEB Recognized with Excellence in Communications Awards from American Public Power Association
We are proud to have been recognized with two Excellence in Public Power Communications Awards for 2023 from the American Public Power Association (APPA).Find Out More
Let's talk turkey. If a disaster strikes, is your family ready?
Many of us avoid discussing politics over the dinner table in the spirit of family peace and harmony. But here's a topic that can bring everyone together: emergency preparedness.Find Out More
EWEB To Hold First of Two Public Hearings on Proposed 2024 Budget and Prices
At the Nov. 7 Board of Commissioners meeting, EWEB staff will present a proposed budget that includes rate increases necessary to support utility operations and make needed infrastructure investments.Find Out More
Public Power Week Poster Contest Winners 2023
The results are in! View the winning posters from EWEB's 2023 Public Power Week Poster Contest.Find Out More
EWEB lead annual "Spill Drill"
EWEB coordinates drill as part of protecting Eugene’s drinking waterFind Out More
Public Power Week Poster Contest 2023
It’s that time of year again! October 1-7 is Public Power Week. To celebrate, EWEB is holding our annual poster contest for fifth graders in our service area. Help us pick the winners.Find Out More
Salmon Return to Finn Rock Reach
Finn Rock Reach and other restoration projects throughout the Middle McKenzie provide conditions to help young fish survive to adulthood.Find Out More
EWEB programs reflect community values
EWEB is here to serve our customer-owners and provides programs that reflect the values of our community.Find Out More
National Preparedness Month: Older adults take control in 1, 2, 3
We know older adults can face greater risks when it comes to the extreme weather events and emergencies we face, especially if they are living alone, are low-income, have a disability, depend on electricity for medical needs, or live in rural areas.Find Out More
Women in STEM: EWEB Engineer Laura Ohman's second degree brings a lifetime of benefits
EWEB Engineer Laura Ohman shares how getting her second degree was one of the most difficult and rewarding things she's ever accomplished.Find Out More
Bethel neighbors boost emergency preparedness during Emergency Water Station event
Staff gave out about 300 emergency water containers to enthusiastic community members eager to learn more about the water station.Find Out More
Stay cool during extreme heat events
With temperatures forecasted to reach over 100 degrees over the next several days, we've prepared some tips and tricks to help you stay cool.Find Out More
Women in STEM: Meet our servant leader and maker of tough decisions
Karen Kelley, Chief Operations Officer at EWEB, describes herself as a "servant leader," offering support and mentoring to four division managers at EWEB.Find Out More
EWEB establishes multipronged resiliency policy
Disaster recovery and prevention are being embedded in all operations and processes.Find Out More
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Powered by People Like Misty
December 19, 2019
"I saw the position advertised in the paper and it was a perfect blend of my previous experience; half in the banking industry, specifically in lending, and half as an office manager," says Misty.
Misty saw that ad more than 15 years ago and has been EWEB's loan administrator ever since. Over the years, Misty has had opportunity to collaborate with departments across the utility to create numerous loan programs for our customers.
She laughs as she recalls working on a team years ago that was evaluating whether ductless heat pumps would take off, which now make up the majority of EWEB's loans. In 2012, when EWEB decided to decommission the steam plant after years of steady decline in customers, Misty helped create a loan program to assist customers in switching to a new heating fuel source. And recently she helped develop a loan program to help customers finance backup generators.
With a number of multi-day outage events caused by extreme weather in recent years, EWEB wanted to help customers increase their safety and resilience in a power outage.
Within 48 hours of the initial concept, EWEB was prepared to rollout a program to assist customers with the purchase and installation of a backup generator and transfer switch to safely power critical components in a home during an emergency.
"Customers want to make this type of preparation. But so often, how you want to spend money and how you have to don't line up. It's easy for something like a backup generator to fall to the back burner when you have more pressing needs as a homeowner," says Misty. "I love that we run our loan programs in-house. It keeps it personal and intentional," she continues.
When thanked for her willingness to be featured in an online profile, Misty brushes it off and turns right back to customers. "I thought it might be another way to keep getting the word out that we offer a lot of different loans. I want people to know that we care and we provide programs to help out."
If a customer who works with Misty is in doubt that we have employees who care deeply about EWEB's role in the community, she will surely works wonders in erasing that doubt. It only takes a few minutes to realize she is passionate about helping our customers and that she loves her job.
Thank you Misty, for your role in providing customers with vital services 24 hours a day, 7 days a week, 365 days a year.