Skip to Content

Related News

  • Related News

  • EWEB completes helicopter installation of salmon habitat features

    EWEB adds downed trees and 2,000 tons of gravel to the Uupper McKenzie River below Tamolitch Falls to improve spawning habitat.

    Find Out More
  • Oregon’s New Utility Laws and How EWEB Customers Already Benefit from Fair, Transparent Rates

    Oregon’s POWER Act and FAIR Energy Act target investor-owned utilities. Learn how EWEB’s local, community-owned model already meets these goals.

    Find Out More
  • EWEB Celebrates Operators on the 75th Anniversary of the Hayden Bridge Filtration Plant

    Learn more about the Water Treatment Plant Operators who have kept the Hayden Bridge Filtration Plant running for the last 75 years.

    Find Out More
  • NASA partners with EWEB to assess wildfire impacts to drinking water

    NASA's Earth Information Center shares a new video detailing how EWEB's Drinking Water Source Protection work is advising new research tools

    Find Out More
  • Sustainability Snapshot - Homes for Good May 2025

    Our first Sustainability Snapshop highlights a project where EWEB teamed up with longtime partner, Homes for Good, to deliver ductless heat pumps to income-eligible apartment rentals.

    Find Out More
  • Show More
Powered by People Like Misty

December 19, 2019

"I saw the position advertised in the paper and it was a perfect blend of my previous experience; half in the banking industry, specifically in lending, and half as an office manager," says Misty.

Misty saw that ad more than 15 years ago and has been EWEB's loan administrator ever since. Over the years, Misty has had opportunity to collaborate with departments across the utility to create numerous loan programs for our customers.

She laughs as she recalls working on a team years ago that was evaluating whether ductless heat pumps would take off, which now make up the majority of EWEB's loans. In 2012, when EWEB decided to decommission the steam plant after years of steady decline in customers, Misty helped create a loan program to assist customers in switching to a new heating fuel source. And recently she helped develop a loan program to help customers finance backup generators.

With a number of multi-day outage events caused by extreme weather in recent years, EWEB wanted to help customers increase their safety and resilience in a power outage.

Within 48 hours of the initial concept, EWEB was prepared to rollout a program to assist customers with the purchase and installation of a backup generator and transfer switch to safely power critical components in a home during an emergency.

"Customers want to make this type of preparation. But so often, how you want to spend money and how you have to don't line up. It's easy for something like a backup generator to fall to the back burner when you have more pressing needs as a homeowner," says Misty. "I love that we run our loan programs in-house. It keeps it personal and intentional," she continues. 

When thanked for her willingness to be featured in an online profile, Misty brushes it off and turns right back to customers. "I thought it might be another way to keep getting the word out that we offer a lot of different loans. I want people to know that we care and we provide programs to help out."

If a customer who works with Misty is in doubt that we have employees who care deeply about EWEB's role in the community, she will surely works wonders in erasing that doubt. It only takes a few minutes to realize she is passionate about helping our customers and that she loves her job.

Thank you Misty, for your role in providing customers with vital services 24 hours a day, 7 days a week, 365 days a year.