EWEB 2023 year in review
In 2023, EWEB invested in our community with grants, rebates and an array of other programs and measures aimed at fulfiling our core values of safety, reliability, affordability, environmental responsibility and community/culture.Find Out More
EWEB Recognized with Excellence in Communications Awards from American Public Power Association
We are proud to have been recognized with two Excellence in Public Power Communications Awards for 2023 from the American Public Power Association (APPA).Find Out More
Let's talk turkey. If a disaster strikes, is your family ready?
Many of us avoid discussing politics over the dinner table in the spirit of family peace and harmony. But here's a topic that can bring everyone together: emergency preparedness.Find Out More
EWEB To Hold First of Two Public Hearings on Proposed 2024 Budget and Prices
At the Nov. 7 Board of Commissioners meeting, EWEB staff will present a proposed budget that includes rate increases necessary to support utility operations and make needed infrastructure investments.Find Out More
EWEB now offering a Smart Thermostat rebate program
EWEB is excited to announce a new residential rebate program to provide electric customers with free or greatly discounted Smart Thermostats to customers whose primary source of heating is from an electric forced-air furnace or heat pump.Find Out More
Your EWEB Rates at Work: Investing Today for a Resilient Tomorrow
For more than a century, EWEB has planned, built, and maintained the systems that deliver safe, reliable, and environmentally responsible power and water to Eugene homes and businesses.Find Out More
Have an energy efficient and water conscious holiday season
The holiday season is officially upon us. Whether you are celebrating a special holiday or just sharing a meal with close friends and family, hosting can cause some unexpected energy and water usage increases – resulting in a higher utility bill. We’ve prepared some tips on how you can save energy and water this holiday season.Find Out More
Public Power Week Poster Contest Winners 2023
The results are in! View the winning posters from EWEB's 2023 Public Power Week Poster Contest.Find Out More
Fall is the perfect time to prepare for winter storm season
Winter is coming, which increases the likelihood of storm-related power outages. It's important to be prepared, and there are simple actions you can take right now.Find Out More
EWEB lead annual "Spill Drill"
EWEB coordinates drill as part of protecting Eugene’s drinking waterFind Out More
As prices increase, what can you do to take control of monthly utility bills?
EWEB’s Board of Commissioners is considering rate changes in 2024. Here are some ways to save money and manage your bill, and how EWEB can help.Find Out More
Public Power Week Poster Contest 2023
It’s that time of year again! October 1-7 is Public Power Week. To celebrate, EWEB is holding our annual poster contest for fifth graders in our service area. Help us pick the winners.Find Out More
Salmon Return to Finn Rock Reach
Finn Rock Reach and other restoration projects throughout the Middle McKenzie provide conditions to help young fish survive to adulthood.Find Out More
EWEB programs reflect community values
EWEB is here to serve our customer-owners and provides programs that reflect the values of our community.Find Out More
Rate Setting Process is Customer Driven and Community Focused
EWEB’s Board of Commissioners is considering rate changes to help maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.Find Out More
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Overnight progress stalled by snow, new damage
February 27, 2019
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.
EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.
Feeder lines serve several hundred to more than 1,000 customers, while transmission lines serve several thousand customers.
The loss of the Hawkins, Dillard, and Laurel feeder lines, in addition to the Laurel-Hilyard transmission line, has set back restoration estimates for much of EWEB's service area. There are two transmission lines and several feeder lines down in the McKenzie River Valley. The extensive damage from trees and snow along Highway 126 continues to hamper progress in restoring McKenzie-area customers.
Some Eugene-area customers, primarily in the south, southeast and southwest parts of the city at higher elevations, should prepare to be without power for up to seven to 10 days, assuming weather conditions do not deteriorate further.
Many in the McKenzie River Valley could be without service for 10-14 days due to the devastating amount of tree damage, although some restorations are occurring as upriver repairs are underway.
Customers without power may want to contact family and friends to make arrangements to stay overnight if possible. If you have elderly neighbors without power, please check in on them. Lane County has launched a call center for non-emergency inquiries related to winter weather. Please call (541) 682-3977 from 8 a.m. - 4 p.m. for assistance.
There are 15 line crews, five two-person teams, three triage crews and six assessor squads working in the field Wednesday, assisted by eight tree crews. Eight of the crews are working in the city area, focusing on the west Eugene, River Road/Santa Clara and Ferry Street areas. Seven of the crews are working east of Springfield in the McKenzie River area. EWEB has requested additional outside assistance that may be available to support restoration.
All the crews initially worked 30-hour shifts. They are now scheduled for 16 hours on and then eight hours off for rest. This schedule will continue until restoration is complete.
EWEB follows a "hierarchy of repair" when restoring power during major outages. This system is used throughout the utility industry to benefit the highest number of people as quickly as possible. Repairing one large feeder line can restore power to a thousand customers, while repairing a small "tap" line that serves a few people in a neighborhood often is more time consuming. The repair of the individual service line that provides power to a single home is often last on the restoration priority list.
To speed up your restoration process, check to see if there is damage to your weatherhead or meter base on your home. If you find damage, please contact a licensed electrician to make those repairs and then have the electrician provide a supervisory letter to EWEB.
Any customers experiencing flickering lights or partial power should contact EWEB via the outage reporting line at 1-844-484-2300. Those experiencing "brownouts" should turn off their main breaker and also contact EWEB.