Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.Find Out More
In Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.Find Out More
Learn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.Find Out More
Our skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.Find Out More
A wrap up of the May 2nd EWEB Board of Commissioners MeetingFind Out More
Seventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.Find Out More
The application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.Find Out More
EWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.Find Out More
Today and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.Find Out More
The EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.Find Out More
It’s spring-- the time of year when birds are nesting in our trees. EWEB crews take special care to avoid disrupting birds when they’re trimming trees. But tree trimming is a necessary part of delivering safe and reliable power. We went out with a crew to find out how it's done.Find Out More
EWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.Find Out More
As a utility, EWEB is known for providing water and electricity to Eugene residents. But EWEB also operates the largest publicly owned open-access fiber network in Oregon. The infrastructure of underground fiber that connects high-speed internet in downtown Eugene needs to be maintained. Gretchen Lowen is the engineering technician who oversees changes or additions to EWEB’s fiber system.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
To maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.Find Out More
December 13, 2017
As Kathy Grey, an EWEB supervisor who oversees the Customer Care programs, walked from EWEB's Headquaters to the Campbell Senior Center a few blocks away, she pulled her knit cap a litte further down over her ears. With the sky still clouded over and every breath visible in the frosty air, it was a morning fitting the presentation Kathy was on her way to attend.
Each year, EWEB makes available funds to help customers who are struggling to pay their utility bills. Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater than what we are able to meet. While we recieve Customer Care donations year-round, in December we highlight our "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.
On this chilly day, Kathy is accepting a $500 donation from the Senior Providers Information Network (SPIN) during their monthly meeting at the senior center.
As the members — or "spinners," as they refer to themeselves — go through introductions prior to kicking off the meeting, it is obvious that they share a passion for caring for our community's senior population. After a few announcements, the SPIN board member leading the meeting turns his attention to the back of the room where Kathy is standing with some center staff, who are also receiving a $500 donation from SPIN.
"This is a network of people doing some really wonderful things in the community," Kathy says upon receiving the donation. "Your contribution to EWEB's Customer Care program will directly help seniors who apply for assistance here at the Campbell Senior Center."
According to Dahlia Garza, program coordinator at the center, nearly 1,100 seniors have accessed EWEB Customer Care programs in 2017 through the Campbell Senior Center. The donation from SPIN will go directly to helping a few more customers in the coming months.
Learn more about EWEB's Customer Care programs and Share the Warmth.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday