
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.
Find Out MoreElectric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.
Find Out MoreIn Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.
Find Out MoreLearn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.
Find Out MoreOur skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.
Find Out MoreA wrap up of the May 2nd EWEB Board of Commissioners Meeting
Find Out MoreSeventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.
Find Out MoreThe application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.
Find Out MoreEWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.
Find Out MoreToday and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.
Find Out MoreThe EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.
Find Out MoreIt’s spring-- the time of year when birds are nesting in our trees. EWEB crews take special care to avoid disrupting birds when they’re trimming trees. But tree trimming is a necessary part of delivering safe and reliable power. We went out with a crew to find out how it's done.
Find Out MoreEWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.
Find Out MoreCarbon is everywhere. But do we really understand what it is and what is being referred to when people mention it? We are taking it back to the basics in this article that breaks down carbon and explains what it is at it's most basic element and why we need to pay attention to it.
Find Out MoreAs a utility, EWEB is known for providing water and electricity to Eugene residents. But EWEB also operates the largest publicly owned open-access fiber network in Oregon. The infrastructure of underground fiber that connects high-speed internet in downtown Eugene needs to be maintained. Gretchen Lowen is the engineering technician who oversees changes or additions to EWEB’s fiber system.
Find Out MoreOctober 28, 2021
UPDATE (3/17/2022)
Supply chain shortages persist across the utility and construction industries, and the situation has worsened since late 2021. EWEB is very concerned about our ability to meet timelines for electric and water construction projects. In particular, we are running severely low on a few types of transformers that are necessary to complete certain projects.
To ensure our supply of transformers does not dip too low, EWEB is paying price premiums multiple times higher than usual for transformers. Customers should expect price increases over time, but because we don't know how long shortages will last, we don't yet know what those price increases might be. EWEB will be evaluating cost impact to customers closely and will communicate any changes as available.
Here are a few key points to remember:
If your project is currently in design or close to construction and you have questions around this, please contact the engineering technician assigned to your project. If you are planning a project with EWEB or are currently waiting in the queue for a project and have questions about your situation, contact our Distribution Design Team to discuss how your project may be affected. Call 541-685-7521 or email distributionengineering@eweb.org.
ORIGINAL ARTICLE (10/28/2021)
At EWEB we depend on a variety of goods and services to provide safe, reliable, and affordable water and power to customers throughout our community. Recent material shortages across the globe are impacting supply chains that provide those goods and services.
These supply chain disruptions and unpredictable lead times have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects. Although we don't want to cause alarm, we do think that customers need to prepare accordingly.
To that end, we are asking developers and other potentially impacted customers to plan for delays caused by material shortages in their active and upcoming construction and renovation projects.
We are seeing major shortages and issues with the following utility equipment:
At this time, we don't have reliable estimates from suppliers on lead times for equipment. We also don't know how long the shortages might last, or if additional equipment might be impacted at some point.
Because of uncertainties regarding the time horizon, we can't speculate on whether these shortages could eventually impact system reliability or outage restoration. Fortunately, for the equipment that is most often impacted by winter storms, such as residential single phase pole top transformers and cable, we are currently in good standing on inventory.
Steps we are taking:
We are working diligently to minimize the impact of material supply shortages, and in some cases taking a creative approach to the challenge.
Actions include:
These supply constraints are not unique to EWEB and our community. Other utilities across the country are experiencing similar shortages on a global scale.
If your project is currently in design or close to construction and you have questions around this, please contact the engineering technician assigned to your project. If you are planning a project with EWEB or are currently waiting in the queue for a project and have questions about your situation, contact our Distribution Design Team to discuss how your project may be affected. Call 541-685-7521 or email distributionengineering@eweb.org.
We appreciate the patience and understanding of our customers. Although these delays are out of our control, we will do our best to meet our community needs without impacting safety, reliability and affordability.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday