
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.
Find Out MoreIn Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.
Find Out MoreLearn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.
Find Out MoreOur skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.
Find Out MoreNational Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.
Find Out MoreBy upgrading substations – key nodes in the electric grid – EWEB is investing today in a resilient electric grid for the future.
Find Out MoreA wrap up of the May 2nd EWEB Board of Commissioners Meeting
Find Out MoreSeventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.
Find Out MoreEWEB employs multiple methods of safeguarding drinking water, from the source to the tap.
Find Out MoreThe application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.
Find Out MoreEWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.
Find Out MoreFollow along as the Currin Substation, the first of 10 substations in 10 years, is rebuilt from the ground up as part of EWEB's Capital Improvement Plan for major infrastructure investments to rehabilitate, replace, and install new infrastructure.
Find Out MoreToday and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.
Find Out MoreThe EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.
Find Out MoreIt’s spring-- the time of year when birds are nesting in our trees. EWEB crews take special care to avoid disrupting birds when they’re trimming trees. But tree trimming is a necessary part of delivering safe and reliable power. We went out with a crew to find out how it's done.
Find Out MoreJanuary 09, 2017
To our customers:
The past several years have been difficult and financially challenging for the Eugene Water & Electric Board. I'm pleased to report that Oregon's largest customer-owned utility has turned a significant corner and is today in a healthy financial position.
For many years, EWEB has sold surplus power to other Northwest utilities and used that revenue to hold down electric prices. But the advent of hydraulic fracturing created an oversupply of natural gas which caused wholesale electric prices to collapse. Without that revenue, the utility was forced to increase the prices we charge customers for electricity.
Rather than passively accepting this new situation, we've launched significant steps in the past few years to become more efficient, lower operating costs, reduce debt and defer or delay certain capital projects. The goal of these measures is to make EWEB more affordable for you, our customers.
In June, EWEB sold its Smith Creek Hydroelectric Project in northern Idaho. Because we have more power than our customers need, coupled with the depressed wholesale market, it made sense to sell Smith Creek. EWEB took the sale proceeds, added some funds from reserves, and paid off $27 million in debt.
In August, we refinanced $115 million in electric bonds to secure a lower interest rate. EWEB was able to accomplish this because the financial rating agencies studied our financial outlook and gave us high marks. Both Moody's and Fitch upgraded the electric utility's rating, and affirmed the water utility's strong rating.
The result of these actions for the electric utility is that EWEB will save about $47 million in principal and interest payments over the next six to 10 years. On the water side, we refinanced $29 million in bonds, which reduced debt payments by $5.6 million.
I continue to work with EWEB managers and staff to find more effective and efficient way to provide the high quality service our customers want and deserve. We've already identified over $2.5 million in cost savings for 2017.
The good news is that there will be no electric or water price increase for our residential customers in 2017.
These financial results and cost-cutting measures are good for customers and the community. We have less debt, excellent credit and we are positioned well to finance important projects such as the Carmen-Smith relicensing work and the second water plant in the future. Being strong financially helps us make good long-term decisions.
Stayed tuned. More good work is in progress.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday