EWEB 2023 year in review
In 2023, EWEB invested in our community with grants, rebates and an array of other programs and measures aimed at fulfiling our core values of safety, reliability, affordability, environmental responsibility and community/culture.Find Out More
EWEB Recognized with Excellence in Communications Awards from American Public Power Association
We are proud to have been recognized with two Excellence in Public Power Communications Awards for 2023 from the American Public Power Association (APPA).Find Out More
EWEB To Hold First of Two Public Hearings on Proposed 2024 Budget and Prices
At the Nov. 7 Board of Commissioners meeting, EWEB staff will present a proposed budget that includes rate increases necessary to support utility operations and make needed infrastructure investments.Find Out More
EWEB now offering a Smart Thermostat rebate program
EWEB is excited to announce a new residential rebate program to provide electric customers with free or greatly discounted Smart Thermostats to customers whose primary source of heating is from an electric forced-air furnace or heat pump.Find Out More
Your EWEB Rates at Work: Investing Today for a Resilient Tomorrow
For more than a century, EWEB has planned, built, and maintained the systems that deliver safe, reliable, and environmentally responsible power and water to Eugene homes and businesses.Find Out More
Have an energy efficient and water conscious holiday season
The holiday season is officially upon us. Whether you are celebrating a special holiday or just sharing a meal with close friends and family, hosting can cause some unexpected energy and water usage increases – resulting in a higher utility bill. We’ve prepared some tips on how you can save energy and water this holiday season.Find Out More
Public Power Week Poster Contest Winners 2023
The results are in! View the winning posters from EWEB's 2023 Public Power Week Poster Contest.Find Out More
EWEB’s water infrastructure projects designed for reliability during major disasters
As communities nationwide Imagine a Day Without Water, EWEB strives to ensure such a day never happens.Find Out More
Fall is the perfect time to prepare for winter storm season
Winter is coming, which increases the likelihood of storm-related power outages. It's important to be prepared, and there are simple actions you can take right now.Find Out More
EWEB lead annual "Spill Drill"
EWEB coordinates drill as part of protecting Eugene’s drinking waterFind Out More
As prices increase, what can you do to take control of monthly utility bills?
EWEB’s Board of Commissioners is considering rate changes in 2024. Here are some ways to save money and manage your bill, and how EWEB can help.Find Out More
Public Power Week Poster Contest 2023
It’s that time of year again! October 1-7 is Public Power Week. To celebrate, EWEB is holding our annual poster contest for fifth graders in our service area. Help us pick the winners.Find Out More
Salmon Return to Finn Rock Reach
Finn Rock Reach and other restoration projects throughout the Middle McKenzie provide conditions to help young fish survive to adulthood.Find Out More
EWEB programs reflect community values
EWEB is here to serve our customer-owners and provides programs that reflect the values of our community.Find Out More
EWEB Prepares for the Annual Observance of "Imagine a Day Without Water"
Water infrastructure is essential, invaluable, and in need of continuous investment. Read how EWEB's Staff and Board of Commissioners are working to safeguard Eugene's water future.Find Out More
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Let's talk turkey. If a disaster strikes, is your family ready?
November 16, 2023 • Robyn Smith, EWEB Communications
Many of us avoid discussing politics over the dinner table in the spirit of family peace and harmony. But here's a topic that can bring everyone together: emergency preparedness.
Thanksgiving is a perfect time to make or refresh your emergency plans. As you pass around the turkey and the pumpkin pie, talk with your family about what you would do in an emergency such as an ice storm or other disaster. Developing a plan can help ensure your family's safety and comfort during a winter storm that could knock out the electricity or water for days or even longer.
Put together a plan by discussing these six questions with your family:
How will we receive emergency alerts and warnings?
Many mobile devices will now bring you wireless emergency alerts—real-time information directly from local and federal sources. Check out these alert options:
Lane Alerts – Lane Alerts allows fire, police, and other emergency response agencies to issue alerts to residents in the event of severe weather, fire, flooding, hazardous materials, need for immediate evacuation, civil danger, local area emergencies, and missing persons.
In the event of an emergency, alerts will be delivered to you at the contact information you provided, including telephone, text messages and email. Learn more about receiving emergency alerts.
ShakeAlert – Because Minutes Matter. – The ShakeAlert Earthquake Early Warning System, managed by the U.S. Geological Survey, detects significant earthquakes quickly enough so that alerts can be delivered to people potentially seconds before shaking arrives. The purpose of the system is to reduce the impact of earthquakes to save lives and property. Learn more about how to prepare for an earthquake.
Update your EWEB account – To avoid steps during a power outage, please make sure your current cell phone number(s) are tied to your EWEB account. Call Customer Service at (541) 685-7000 or email EWEB.Answers@eweb.org to update your account.
What is our shelter plan?
Depending on your circumstances and the nature of the emergency, it may be best to stay where you are and avoid any uncertainty outside by "sheltering in place." Do you have an emergency stock of food, water, medicines, fuel and other supplies? If you needed to leave home, where would you go? To a family member or friend's home? A hotel? A shelter? Where is the closest public shelter located? Consider your options and discuss with your loved ones in advance. Learn more about how to build an emergency preparedness kit.
What is our evacuation route?
In a natural disaster, some roads and bridges may be unpassable. It's smart to plan ahead for a few different route options to your shelter location. Keep a map in your car in case your mobile navigation is unavailable. Build an emergency plan and share it with family members.
What is our family communication plan?
In an emergency, many people trying to use their mobile phones and landlines at the same time may create network congestion. Have a conversation with your family and agree on a plan for how you will communicate and reconnect. Here are some tips to consider:
- Create an emergency text message group. In many cases, text messages will go through when your call may not. If you have an “Emergency Text Group” already on your phone, reaching your loved ones in an emergency will be easier.
- Designate someone who lives outside of the area as a central contact, and make certain all family members know who to contact if they become separated.
- Agree on a meeting place in case you cannot connect via phone, text, or email.
- Keep portable cell phone power banks in your car, backpacks, etc.
- Make sure each family member has a printed list of phone numbers in case your cell phones aren't working.
What is our plan for loved ones with special needs?
Customers dependent on power for special medical equipment should have a plan for power outages. Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
How can we prepare for a power outage?
Winter is coming, which increases the likelihood of storm-related power outages. It's important to be prepared, and there are simple actions you can take right now.
- Consider purchasing a backup generator and make sure your loved ones know how to use it safely. Learn more about generator safety.
- Have enough nonperishable food and water. Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Monitor temperatures with a thermometer. Throw out food if the temperature is 40 degrees or higher.
- Install carbon monoxide detectors with battery backup in central locations on every level of your home. Avoid carbon monoxide poisoning. Generators, camp stoves or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stovetop or oven to heat your home. Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary surges or spikes that can cause damage.
- Stock up on batteries and power banks to recharge cell phones and other electronic devices.
- Buy a battery-powered radio to receive updates if the power is out for an extended period of time.
- Keep your fuel tanks full. If the power goes out, you may want to use your grill or camp stove for cooking, so ensure you have an adequate fuel supply on hand. It's also a good idea to keep your car's tank full since gas station fuel pumps rely on electricity. If you have an Electric Vehicle, charge it up ahead of predicted storms.
- Ensure you know how to manually open and close your garage door or park your car outside ahead of a winter storm.
Learn more about power outage resources, including how to report an outage, see outage updates, and what to do if you see a downed power line here.
We regularly receive reports of power outages that are actually a tripped breaker on the customer's circuit panel. Checking your circuit panel before reporting an outage can save you hassle and money.