EWEB 2023 year in review
In 2023, EWEB invested in our community with grants, rebates and an array of other programs and measures aimed at fulfilling our core values of safety, reliability, affordability, environmental responsibility and community/culture.Find Out More
EWEB Recognized with Excellence in Communications Awards from American Public Power Association
We are proud to have been recognized with two Excellence in Public Power Communications Awards for 2023 from the American Public Power Association (APPA).Find Out More
Let's talk turkey. If a disaster strikes, is your family ready?
Many of us avoid discussing politics over the dinner table in the spirit of family peace and harmony. But here's a topic that can bring everyone together: emergency preparedness.Find Out More
EWEB To Hold First of Two Public Hearings on Proposed 2024 Budget and Prices
At the Nov. 7 Board of Commissioners meeting, EWEB staff will present a proposed budget that includes rate increases necessary to support utility operations and make needed infrastructure investments.Find Out More
Your EWEB Rates at Work: Investing Today for a Resilient Tomorrow
For more than a century, EWEB has planned, built, and maintained the systems that deliver safe, reliable, and environmentally responsible power and water to Eugene homes and businesses.Find Out More
Public Power Week Poster Contest Winners 2023
The results are in! View the winning posters from EWEB's 2023 Public Power Week Poster Contest.Find Out More
EWEB’s water infrastructure projects designed for reliability during major disasters
As communities nationwide Imagine a Day Without Water, EWEB strives to ensure such a day never happens.Find Out More
Fall is the perfect time to prepare for winter storm season
Winter is coming, which increases the likelihood of storm-related power outages. It's important to be prepared, and there are simple actions you can take right now.Find Out More
EWEB lead annual "Spill Drill"
EWEB coordinates drill as part of protecting Eugene’s drinking waterFind Out More
Public Power Week Poster Contest 2023
It’s that time of year again! October 1-7 is Public Power Week. To celebrate, EWEB is holding our annual poster contest for fifth graders in our service area. Help us pick the winners.Find Out More
Salmon Return to Finn Rock Reach
Finn Rock Reach and other restoration projects throughout the Middle McKenzie provide conditions to help young fish survive to adulthood.Find Out More
EWEB programs reflect community values
EWEB is here to serve our customer-owners and provides programs that reflect the values of our community.Find Out More
EWEB Prepares for the Annual Observance of "Imagine a Day Without Water"
Water infrastructure is essential, invaluable, and in need of continuous investment. Read how EWEB's Staff and Board of Commissioners are working to safeguard Eugene's water future.Find Out More
National Preparedness Month: Older adults take control in 1, 2, 3
We know older adults can face greater risks when it comes to the extreme weather events and emergencies we face, especially if they are living alone, are low-income, have a disability, depend on electricity for medical needs, or live in rural areas.Find Out More
Women in STEM: EWEB Engineer Laura Ohman's second degree brings a lifetime of benefits
EWEB Engineer Laura Ohman shares how getting her second degree was one of the most difficult and rewarding things she's ever accomplished.Find Out More
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EWEB Shares Performance Results in Report to Customers
March 15, 2018
As a public utility, it is important for EWEB to be open and transparent with you — our customer-owners — about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.
One of our primary goals is to improve our relationship with customers, and in 2017 we took a number of steps that demonstrate our commitment to continuous improvement.
We launched an Affordability Initiative, which included cutting administrative and overhead costs, while focusing on investments that directly relate to our organizational core values of providing safe, reliable service that aligns with what our community expect of us. We were able to deliver tangible results of these efforts with a 2018 water price decrease and no electric price change for the second year in a row. We know there is more work ahead when it comes to making EWEB more affordable for customers, and we look forward to delivering more positive results throughout the year.
Emergency preparedness and disaster recovery has been top-of-mind for many in our industry, community and the greater Pacific Northwest. In 2017, the Board of Commissioners adopted a Strategic Plan that established emergency preparedness and disaster recovery as a top priority for EWEB over the next ten years.
Throughout the year we made investments in preparing, replacing and maintaining our community's electric and water systems:
- Crews trimmed around 300 line miles of vegetation to minimize trees and branches falling on overhead electric lines
- We began work on developing multiple emergency water supply sites spread throughout the community and look forward to the first of these sites being up and running in 2018
- We continued to make investments in our water infrastructure to make sure we can reliability deliver water to your home or business
- We completed construction on a new substation located up the McKenzie River, identified high-impact electrical infrastructure upgrades for improved reliability and made progress on upgrades at the Carmen-Smith hydroelectric project
We also took the time to evaluate what went well, and what didn't, in our response to the widespread outages caused by the December 2016 ice storm. Since then we have made several improvements that will help us respond in large-scale events and this work continues into 2018.
While much of 2017 showcased areas where we looked for improvement, we continued work that aligns with our organizational core values.
- We completed a 10-year Water Source Protection Plan aimed at maintaining our community's exceptional water quality
- We continued positive trends in the area of workplace safety and continued to invest in programs that are important to our community and customers
Browse the complete 2017 Report to Customers for details on the topics mentioned above, and more. We will continue to look for opportunities to share our progress with you throughout 2018, and as your publicly-owned utility we welcome your questions and feedback.