
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.
Find Out MoreIn Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.
Find Out MoreLearn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.
Find Out MoreOur skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.
Find Out MoreNational Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.
Find Out MoreA wrap up of the May 2nd EWEB Board of Commissioners Meeting
Find Out MoreSeventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.
Find Out MoreMillions of dollars of investment have prevented the major harm from the Holiday Farm Fire, EWEB’s annual State of the Watershed Report finds.
Find Out MoreEWEB employs multiple methods of safeguarding drinking water, from the source to the tap.
Find Out MoreThe application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.
Find Out MoreEWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.
Find Out MoreToday and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.
Find Out MoreThe EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.
Find Out MoreIt’s spring-- the time of year when birds are nesting in our trees. EWEB crews take special care to avoid disrupting birds when they’re trimming trees. But tree trimming is a necessary part of delivering safe and reliable power. We went out with a crew to find out how it's done.
Find Out MoreEWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.
Find Out MoreMarch 15, 2018
As a public utility, it is important for EWEB to be open and transparent with you — our customer-owners — about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.
One of our primary goals is to improve our relationship with customers, and in 2017 we took a number of steps that demonstrate our commitment to continuous improvement.
We launched an Affordability Initiative, which included cutting administrative and overhead costs, while focusing on investments that directly relate to our organizational core values of providing safe, reliable service that aligns with what our community expect of us. We were able to deliver tangible results of these efforts with a 2018 water price decrease and no electric price change for the second year in a row. We know there is more work ahead when it comes to making EWEB more affordable for customers, and we look forward to delivering more positive results throughout the year.
Emergency preparedness and disaster recovery has been top-of-mind for many in our industry, community and the greater Pacific Northwest. In 2017, the Board of Commissioners adopted a Strategic Plan that established emergency preparedness and disaster recovery as a top priority for EWEB over the next ten years.
Throughout the year we made investments in preparing, replacing and maintaining our community's electric and water systems:
We also took the time to evaluate what went well, and what didn't, in our response to the widespread outages caused by the December 2016 ice storm. Since then we have made several improvements that will help us respond in large-scale events and this work continues into 2018.
While much of 2017 showcased areas where we looked for improvement, we continued work that aligns with our organizational core values.
Browse the complete 2017 Report to Customers for details on the topics mentioned above, and more. We will continue to look for opportunities to share our progress with you throughout 2018, and as your publicly-owned utility we welcome your questions and feedback.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday