Related News
Related News
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Spill Drill 2024: EWEB & partners practice containing hazardous materials spills on McKenzie River
EWEB coordinates the drill as part of our work to protect the McKenzie River – the source of drinking water for more than 200,000 residents of the Eugene metro area.
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Imagine a Day Without Water 2024
Learn how you can prepare for an extended water outage.
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2024 Public Power Week Poster Contest
To celebrate Public Power Week, EWEB is held our annual poster contest for fifth graders in our service area. Help us choose the winners.
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“We're just surrounded with people who are really helpful."
Michele Victor lost her home, septic system, and two cats to the fire. But thanks to EWEB's Septic System Repair and Replacement Grants, she is one step closer to rebuilding her home.
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EWEB Partners with the City and YMCA to Celebrate New Amazon Park Emergency Water Station Site
Hundreds of attendees practiced filling up water containers at Saturday's demonstration event.
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Salmon Watch program introduces next generation to their natural heritage on McKenzie River
It takes a village of watershed councils, teachers, and volunteers to bring hundreds of students to the water's edge to participate in their natural heritage.
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Source Water Protection Week: Our Commitment to Clean Water
EWEB celebrates our community's commitment to protecting the McKenzie River, the source of Eugene's drinking water.
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EWEB Communications Team Wins Top Awards at Northwest Innovations in Communications Conference
Competing against public utilities from across the region, EWEB brought home two significant awards in recognition of our work to engage and inform the community.
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September is National Preparedness Month: 3 tips to prepare your home & family
Let's "Be Ready" together!
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EWEB invests in preparedness for severe weather and natural disasters
Just as you take steps to safeguard your home and family, EWEB is investing in equipment and processes to ensure our community’s electric and water systems remain reliable in the face of adversity.
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EWEB customers achieve remarkable results in environmental stewardship through EWEB's Lead Green programs
Subscribers of EWEB's Lead Green programs helped reduce carbon emissions in 2023 by 730 metric tons of CO2e.
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EWEB, SUB and RWD join forces at Lane County Fair to distribute water to fairgoers
The Eugene Water & Electric Board, Springfield Utility Board and Rainbow Water District are teaming up for the 9th year to provide fairgoers with clean, cold free water.
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EWEB prepares for rising energy demand as weekend heat wave arrives
Electricity supply is sufficient for now, but new supplies will be necessary in the years ahead to keep pace.
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Community members can test out climate-friendly e-bikes at E-Bike Expo on Saturday
EWEB encourages Eugene residents to ride into summer on clean, accessible e-bikes, with a $300 e-bike rebate.
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EWEB Hosts Dinner to Appreciate Customers of the McKenzie River Valley
EWEB hosted a customer appreciation dinner at the Walterville Community Center on Thursday, May 23, in place of its yearly upriver Board meeting. The event allowed customers, EWEB Commissioners, and staff to share a meal and openly discuss topics most relevant to the McKenzie Valley community.
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EWEB Shares Performance Results in Report to Customers
March 15, 2018
As a public utility, it is important for EWEB to be open and transparent with you — our customer-owners — about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.
One of our primary goals is to improve our relationship with customers, and in 2017 we took a number of steps that demonstrate our commitment to continuous improvement.
We launched an Affordability Initiative, which included cutting administrative and overhead costs, while focusing on investments that directly relate to our organizational core values of providing safe, reliable service that aligns with what our community expect of us. We were able to deliver tangible results of these efforts with a 2018 water price decrease and no electric price change for the second year in a row. We know there is more work ahead when it comes to making EWEB more affordable for customers, and we look forward to delivering more positive results throughout the year.
Emergency preparedness and disaster recovery has been top-of-mind for many in our industry, community and the greater Pacific Northwest. In 2017, the Board of Commissioners adopted a Strategic Plan that established emergency preparedness and disaster recovery as a top priority for EWEB over the next ten years.
Throughout the year we made investments in preparing, replacing and maintaining our community's electric and water systems:
- Crews trimmed around 300 line miles of vegetation to minimize trees and branches falling on overhead electric lines
- We began work on developing multiple emergency water supply sites spread throughout the community and look forward to the first of these sites being up and running in 2018
- We continued to make investments in our water infrastructure to make sure we can reliability deliver water to your home or business
- We completed construction on a new substation located up the McKenzie River, identified high-impact electrical infrastructure upgrades for improved reliability and made progress on upgrades at the Carmen-Smith hydroelectric project
We also took the time to evaluate what went well, and what didn't, in our response to the widespread outages caused by the December 2016 ice storm. Since then we have made several improvements that will help us respond in large-scale events and this work continues into 2018.
While much of 2017 showcased areas where we looked for improvement, we continued work that aligns with our organizational core values.
- We completed a 10-year Water Source Protection Plan aimed at maintaining our community's exceptional water quality
- We continued positive trends in the area of workplace safety and continued to invest in programs that are important to our community and customers
Browse the complete 2017 Report to Customers for details on the topics mentioned above, and more. We will continue to look for opportunities to share our progress with you throughout 2018, and as your publicly-owned utility we welcome your questions and feedback.