We work hard to make sure that high-quality drinking water flows from your tap anytime day or night. But during a water emergency, you could be without tap water for at least three days because EWEB must secure the water system before distributing emergency water.
If a natural or man-made disaster occurs, you can rest easier knowing you are better prepared with a household emergency kit. Putting together your own kit is simple and easy, and it begins with having on hand a minimum of one gallon of water per person per day for drinking and basic sanitation.
During Drinking Water Week (May 8-12, 2017) EWEB customers can purchase three-gallon, BPA-free water containers in our downtown customer service lobby. The discounted water containers are made available through partnerships with local water utilities, the city of Eugene and other agencies. The $5 charge per container will be applied to your water bill, and one dollar of every purchase will support the local Red Cross emergency preparedness and disaster response.
This offer is available to EWEB residential water or electric customers only and is limited to first-time buyers. Due to limited supplies, we are asking customers who have previously purchased containers not to attempt to purchase at this time. This will allow other EWEB customers to participate. We all win when our entire community is prepared for emergencies!
Purchase your water containers May 8 - 12, between 9 a.m. - 5:30 p.m. at EWEB, 500 E. 4th Ave. Limit four per household, while supplies last! Learn more about planning for a water emergency.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday
