Skip to Content

Related News

  • Related News

  • Sustainability Snapshot - Celebrating Energy Efficiency Projects in the Community

    Sustainability Snapshots highlight impactful projects completed by EWEB's Customer Solutions department, as a way to celebrate the meaningful work happening behind the scenes.

    Find Out More
  • This month, EWEB celebrates 115 years of service Eugene

    EWEB celebrates 115 years serving Eugene. As our community grows and challenges increase from aging infrastructure, extreme weather, and climate impacts, EWEB is making thoughtful, long-term investments to ensure safe, reliable service for decades to come.

    Find Out More
  • EWEB and the UO extend energy generation study

    The study is testing whether the UO’s on-site generator can bolster grid reliability and support climate and greenhouse gas reduction goals.

    Find Out More
  • EWEB Board of Commissioners Approves Employment Agreement with John Hairston as Next General Manager

    “EWEB is a public treasure,” Hairston said. “I’m eager to listen to staff, learn from the community, and build on the strong foundation already in place."

    Find Out More
  • EWEB Board of Commissioners selects BPA administrator for general manager role

    In a unanimous vote, EWEB’s Board voted to move forward with negotiating an employment offer to BPA’s John Hairston.

    Find Out More
  • Show More
Coronavirus Safety

March 10, 2020

Illustration of a woman sneezing

At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19).

We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person.

Some alternatives to consider:

  • Pay your bill online at eweb.org, over the phone, or at our convenient bill drop box at 500 E. 4th Ave.
  • Schedule online to start/stop service at eweb.org
  • Call us at 541-685-7000 or email eweb.answers@eweb.org for regular business

Our first priority is keeping EWEB customers and employees safe and well-informed while minimizing the potential spread of the coronavirus. Please know we have devoted significant resources to help mitigate against possible adverse impacts.

We will continue working hard to provide the level of service you have come to expect from EWEB staff.