Skip to Content

Correcting Misinformation about EWEB’s Smart Meter Approach

Some smart grid opponents are spreading extreme, false, and hazardous statements, including claims that smart meters will be used for remote surveillance of customers' intimate activities and misinformation linking smart meters to unrelated health issues like COVID-19 vaccines. Some have taken extreme actions to obstruct EWEB's ability to install new meters on their properties or made threats against utility workers, both of which violate Customer Service Policy and Conditions of Service.

We understand that this issue is very important to a small number of customers, however the utility disagrees with claims and conclusions of smart grid opponents. Safety is EWEB's priority and a guiding principle of our organization.

EWEB has researched and deliberated smart meters extensively since the 1990s. The technology is mature and meets stringent safety and security standards set by regulatory bodies such as the Federal Communications Commission (FCC) and the National Electric Safety Code (NESC). More than 119 million smart meters are in place throughout the United States, according to the U.S. Energy Information Administration, about 75% of all electric meter installations nation-wide.