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Important notice regarding portal availability

EWEB is upgrading our customer information and billing system to better serve our customers. Some payment options, including online bill pay, pay-by-phone, and Walmart Pay will be unavailable during the last week of November. Click here to learn more.


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Bill and Account FAQs

  • Q: Can I take actions on an account other than my own?
    A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.

    A: You must be pre-authorized by the account holder. Authorized parties can discuss billing, make payments, set payment arrangements, and disconnect services. To authorize a party, contact customer service at 541-685-7000.

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