An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
At EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.Find Out More
EWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.Find Out More
In response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.Find Out More
We all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?Find Out More
At Alton Baker Park this week, Eugene 4J elementary students bid farewell to baby salmon they’d raised from eggs in their classrooms this fall. The activity was part of the Salmon Education Program funded by EWEB grants.Find Out More
EWEB works with watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.Find Out More
EWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.Find Out More
EWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.Find Out More
Local middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
EWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.Find Out More
This very pure form of coal called anthracite coal is actually used as part of the water filtration process.Find Out More
EWEB's new map displays water quality sampling results and can advise McKenzie River recreationalists where to avoid areas with toxic algaeFind Out More
How has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?Find Out More
January 12, 2023 • Rachael McDonald, EWEB Communications
EWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak?
We went to find out.
On a recent December morning, EWEB water utility lead Ryan Kelly was out in the cold with his crew who’d just finished patching a water pipe on West 28th Avenue. He said this is an example of a routine main break, which can be caused by corrosion, construction, or extreme weather conditions that can cause the ground to shift.
Aging water infrastructure is a nationwide problem. “The infrastructure is old and there are a lot of miles of pipe in Eugene,” said Kelly.
His four-person crew repaired this break in a few hours, with no affect to customers.
“Very seldom do we have to impact the customer,” said Kelly. “There’s those occasions, but usually we can fix it (with the pipe still) under pressure.”
Kelly said he got the call at around 7 a.m. First the troubleshooter comes out to identify where the leak is coming from.
“Sometimes it’s real obvious,” Kelly said. “Sometimes they have to do quite a bit of work to hunt that down. A lot of times it’s just bubbling up through the ground.”
Once the leak is identified, the crews get to work, often cutting into pavement and digging to get to the pipe and make the repairs.
Jeremiah Hunt is EWEB’s Water Construction and Distribution supervisor. He said maintaining positive pressure in the system prevents anything from getting into the pipes which could affect water quality and be a reason to shut off service. Hunt said that is something they work hard to avoid.
“They probably only saw our presence,” said Hunt. “There was no outage that affected customers. They probably said, ‘Oh, there’s a lot of EWEB trucks in the neighborhood. Oh look, the EWEB trucks are gone.” Sometimes we have to notify for an emergency main brake and there are impacts to customers. But we try to minimize that.”
Hunt said the primary focus is public health and safety.
“We’re responsible for the drinking water of our community,” Hunt said. “My team’s responsible for the repairs and the maintenance in the field. So, whenever we do repairs, we’re always thinking public health. We disinfect all of our parts. If we’re cutting into the system, every piece of pipe, every fitting, everything has been disinfected.”
In 2022, there were 80 water main breaks in EWEB’s territory. That’s down from 96 in 2021, Hunt said. The other focus for his department is maintaining EWEB’s aging water infrastructure.
“We have an older system. That’s a fact,” Hunt said. “We do main replacements every year. We’re constantly trying to replace water mains. We do them in-house and we contract out.” Last year, EWEB spent nearly $7 million on main replacement work.
Hunt said there’s a running list of projects. And when crews see a main that needs replacement, they add that to the list. He’s proud of his crew for their dedication.
“There are people out there making sure that water reaches the faucet. That’s some of the work that my guys do,” Hunt said. “And I want to say that I know that they take pride in the work, and they do very good work. So, I want to say kudos to them and all the work that they do in all types of weather, in all types of environments, in all types of muddy holes they get the job done.”
EWEB’s Operations and Maintenance budget for its water division is about $750,000 this year. That includes the cost of labor, materials and the concrete and asphalt to repair street surfaces after a break. EWEB customers support the upkeep of the water infrastructure when they pay their bills each month.
Chances are, if you see a few EWEB trucks in your neighborhood, they’re making sure you can turn on the tap and get clean, safe, tasty water to drink, cook, bathe, and clean every day.