
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreThe EWEB Board of Commissioners meet on the first Tuesday of the month.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreEWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreEWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.
Find Out MoreEWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.
Find Out MoreGrantees in the McKenzie River Valley can receive up to $35,000 each
Find Out MoreCollaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.
Find Out MoreYou may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreEugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Find Out MoreIn January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.
Find Out MoreThe Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.
Find Out MoreJune 30, 2017
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own "declaration of independence" from the privately owned water company.
A typhoid epidemic that struck Eugene in the first decade of the 20th century provided the catalyst that led to the creation of EWEB. When the outbreak was traced to the privately owned water company, outraged citizens sprang into action, voting in 1908 to buy the system and create a municipal, citizen-owned water utility. We began generating electricity, at first to power the pumps for the water system, and eventually became the full-service water and electric utility we are today.
Public utilities have long been an important American institution. From small towns to big cities, public power and water is an expression of the American ideal of local people working together to meet local needs. While each community-owned utility is unique, all public utilities, including EWEB, share some basic tenets:
Public utilities are owned by the citizens they serve. All of EWEB's assets—from hydroelectric generation plants to water reservoirs and the high-speed fiber network—are owned by the citizens of Eugene. Public ownership also means that dollars stay in the local community. Each year EWEB contributes more than $12 million to help the City of Eugene pay for critical services such as public safety.
Like the government envisioned by our founding fathers, public utilities are accountable to the people they serve. EWEB is governed by a citizen-elected Board of Commissioners. With local control, EWEB is able to make business decisions that are important to our customers, such as investing in system reliability, energy efficiency programs, and helping limited-income residents pay their utility bills.
As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Most community-owned utilities, including EWEB, charge cost-based rates. We raise rates only when necessary to provide safe and reliable service for customers. We've been making reductions and cost-cutting measures for a number of years, and through our current affordability initiative, we're working hard to reduce future price increases.
This year as you celebrate Independence Day with the traditional cook-out, fireworks, or camping trip, take a moment to remember another American tradition: public power and water. EWEB has been locally owned and operated, reflecting the community's values and priorities, for more than 106 years. We are thankful to serve you, our customer-owners, and we wish you a safe and fun Fourth of July!
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday