
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreEWEB’s five commissioners earlier this month voted to elect John Brown as president of the Board and Sonya Carlson as vice president.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreEWEB, City of Eugene project reduces City Facilities carbon footprint by 16%
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreRecent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.
Find Out MoreAs part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021 and found unusual depressions. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreThe Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own "declaration of independence" from the privately owned water company.
A typhoid epidemic that struck Eugene in the first decade of the 20th century provided the catalyst that led to the creation of EWEB. When the outbreak was traced to the privately owned water company, outraged citizens sprang into action, voting in 1908 to buy the system and create a municipal, citizen-owned water utility. We began generating electricity, at first to power the pumps for the water system, and eventually became the full-service water and electric utility we are today.
Public utilities have long been an important American institution. From small towns to big cities, public power and water is an expression of the American ideal of local people working together to meet local needs. While each community-owned utility is unique, all public utilities, including EWEB, share some basic tenets:
Public utilities are owned by the citizens they serve. All of EWEB's assets—from hydroelectric generation plants to water reservoirs and the high-speed fiber network—are owned by the citizens of Eugene. Public ownership also means that dollars stay in the local community. Each year EWEB contributes more than $12 million to help the City of Eugene pay for critical services such as public safety.
Like the government envisioned by our founding fathers, public utilities are accountable to the people they serve. EWEB is governed by a citizen-elected Board of Commissioners. With local control, EWEB is able to make business decisions that are important to our customers, such as investing in system reliability, energy efficiency programs, and helping limited-income residents pay their utility bills.
As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Most community-owned utilities, including EWEB, charge cost-based rates. We raise rates only when necessary to provide safe and reliable service for customers. We've been making reductions and cost-cutting measures for a number of years, and through our current affordability initiative, we're working hard to reduce future price increases.
This year as you celebrate Independence Day with the traditional cook-out, fireworks, or camping trip, take a moment to remember another American tradition: public power and water. EWEB has been locally owned and operated, reflecting the community's values and priorities, for more than 106 years. We are thankful to serve you, our customer-owners, and we wish you a safe and fun Fourth of July!
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.