Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.Find Out More
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
Greenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.Find Out More
With cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.Find Out More
World Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.Find Out More
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
Despite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.Find Out More
EWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.Find Out More
EWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.Find Out More
In response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.Find Out More
We all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?Find Out More
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
April 02, 2020
The coronavirus outbreak has forced many of us to take stock (pun intended) of our personal emergency preparedness efforts and understand if we are truly ready to be self-sufficient for an extended period of time.
Whether it's an ice storm, pandemic or other emergency, one thing all disasters have in common is the opportunity to learn and improve, so that we are better prepared for the next major event.
Here are just a few lessons we can take from the coronavirus crisis:
Lesson #1: When we are not prepared at home, we put ourselves and others in harm's way.
The coronavirus showed us how quickly grocery stores can run out of supplies under "panic buying" conditions, leaving many without sufficient food, toiletries, medicines, and other necessities. And the highly contagious nature of the virus means that every run to the store puts ourselves and others at risk of exposure.
Having emergency supplies for your household means you can hunker down and keep your family and others in our community safe. And in the event of a natural disaster like an earthquake, prepared residents allow emergency responders to focus limited resources on injured and other vulnerable populations.
Lesson #2: Smart emergency preparedness means thinking big picture.
It's safe to say that the coronavirus pandemic took many by surprise and evolved rapidly. The past weeks have shown that emergencies can take many forms, and can even strike at the same time. For example, Idaho was hit with a magnitude 6.5 earthquake just this week. There were no reports of significant damage or injuries, but it was an important reminder that COVID-19 is not the only risk we face.
True resiliency means developing the capacity to be ready for a variety of events.
Lesson #3: Being prepared is good for mental health and well-being.
The constant barrage of COVID-19 news can be scary and overwhelming. We worry about the safety of our loved ones, stress over bills, and feel unsettled about the future.
Being more self-reliant through events like this not only helps us manage risk, but also give us greater feelings of calm and control in a time when so much seems uncertain.
If you are feeling overwhelmed by the thought of preparing your home and family for a natural disaster, or just unsure where to begin, join EWEB's Pledge to Prepare and you'll have support every step of the way. When you sign-up, you'll receive a monthly email with step-by-step recommendations to help prepare yourself, your home and your family for an emergency, and have the chance to win useful emergency supplies each month. Learn more and sign up at eweb.org/pledge.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday