
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreEWEB, City of Eugene project reduces City Facilities carbon footprint by 16%
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreRecent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.
Find Out MoreAs part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021 and found unusual depressions. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreUnlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.
Find Out MoreWith the help of generous customers and community partners, EWEB's Energy Share program helps customers who are struggling to pay their utility bills and who may be at risk of disconnection of services.
We would like to send a super shout-out to our latest donor, River Road Water District for their generous contribution of $4,311.
The River Road Water District (RRWD) contracts with EWEB to provide water service to the unincorporated areas of the River Road area south of the Beltline. RRWD purchases water from EWEB and sells it to customers in their jurisdiction, while EWEB provides billing and water system maintenance duties for the district. Recently the RRWD board voted to make a contribution to Energy Share based on the estimated support District water customers receive through EWEB's bill assistance programs.
EWEB offers $260 in bill assistance annually to income-qualifying customers, and in response to the COVID-19, the program was expanded to cover customers who experience job loss as a result of the pandemic. Customer donations to Energy Share have greatly expanded the amount of support EWEB is able to provide in this time of extreme financial need.
Others are stepping up to help as well.
Last month local business Pasta Plus donated $700 in solar credits from their PV system to EWEB's Energy Share program.
If you have been thinking about ways you can help during the COVID-19 pandemic, a donation to Energy Share will help keep the lights on for families in need. Make a one-time donation or pledge a recurring amount at eweb.org/energyshare.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.