
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreEWEB's new map displays water quality sampling results and can advise McKenzie River recreationalists where to avoid areas with toxic algae
Find Out MoreHow has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
Find Out MoreEugene Water & Electric Board Commissioners are looking to the future in an uncertain time.
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreUsing fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreA new digital fire lookout tower will soon be able to spot small fires before they threaten communities and infrastructure in the upper McKenzie River Valley, thanks to a new ALERTWildfire camera installed Monday on a communications tower owned and operated by the Eugene Water & Electric Board (EWEB).
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreEWEB is offering an updated suite of environmental programs designed for customers who want to save money, water and energy while taking their commitment to sustainability to the next level. At the same time, EWEB is also injecting $100,000 of additional funding into our solar photovoltaic (PV) program.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreHeavy rain in the McKenzie Valley over the weekend gave EWEB's water quality team a close look at the potential impacts from the Holiday Farm Fire on source water. Although increased monitoring detected elevated turbidity and nutrient levels, the Hayden Bridge Water Filtration Plant was able to modify treatment processes to ensure safe, high quality drinking water to homes and businesses.
The Holiday Farm Fire burned 173,000 acres and more than 430 homes in the watershed that produces every drop of water flowing out of Eugene's taps. In the aftermath, we are working in partnership with local and state agencies, watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.
EWEB is working with landowners and community partners to keep burned debris and toxic ash out of the river until it can be safely removed.
Partnering with Oregon State University and Pacific Northwest National Laboratory, EWEB recently placed additional water quality monitoring stations in the mainstem McKenzie River and several smaller creeks and tributaries. This enhanced monitoring provides key information on the impacts of the fire on water quality during major storm events. In addition, EWEB worked with the U.S. Geological Survey to expand the network of gaging stations that include water quality sensors as an early warning system to allow water treatment plant operators to prepare for and adjust treatment strategies prior to the river water entering the filtration plant.
During this weekend's heavy rainfall, monitors detected turbidity levels that were 12 times higher than typical for the McKenzie River—a result of sediment and other particles from the surrounding land washing into the river. Real-time water quality sensors also detected an increase in organic material coming from the burned and eroded landscape around and above the river.
Monitoring equipment at Simmonds Creek where it enters Blue River showed elevated turbidity, whch refers to cloudiness or haziness caused by suspended solids.
Fortunately, the turbidity and organic impacts experienced so far are well within EWEB's filtration plants capability and capacity to handle.
Over the weekend, our water treatment staff increased use of powdered active carbon (PAC) and rapid sand filtration systems to ensure safe, high quality water and to mitigate any potential taste and odor concerns.
At the Hayden Bridge Water Filtration Plant we use a three step process to turn water from the McKenzie River into safe drinking water.
We anticipate enhanced monitoring and treatment will continue for some time.
The Holiday Farm Fire damage to the watershed has the potential to degrade water quality, increase treatment costs, and reduce the production capacity of EWEB's Hayden Bridge treatment plant for years, a fact that is driving an intense, multi-agency effort to install erosion control measures and revegetate burned landscapes in the McKenzie watershed as quickly as possible.
Erosion control measures are being installed to keep sediment and other burned material from washing into the river.
"Protecting source water is protecting the community," said EWEB's Watershed Restoration Program Manager Karl Morgenstern. "On the heels of the Holiday Farm fire, there is a both a need and opportunity for community-wide mobilization to restore the watershed and continue to protect this valuable resource."
Learn more about Holiday Farm Fire Recovery and Watershed Restoration
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.