Nine days without power: My ice storm story as an EWEB customer and employee
While beautiful and peaceful, buying a home on the edge of the forest and surrounded by trees has its tradeoffs. Moving “upriver,” I knew there would be more threats to prepare for, including Mother Nature’s seasonal surprises.Find Out More
Preparation and Resilience: How EWEB Maintained Water Service During Recent Ice Storm
Learn about the projects and people that helped EWEB keep water flowing throughout the extreme weather event.Find Out More
EWEB crews focusing on restoring electric service for Hayden Bridge Water Filtration Plant
With more ice forecasted for Tuesday, all EWEB crews are in the field assessing outages and restoring power.Find Out More
Let's talk turkey. If a disaster strikes, is your family ready?
Many of us avoid discussing politics over the dinner table in the spirit of family peace and harmony. But here's a topic that can bring everyone together: emergency preparedness.Find Out More
Your EWEB Rates at Work: Investing Today for a Resilient Tomorrow
For more than a century, EWEB has planned, built, and maintained the systems that deliver safe, reliable, and environmentally responsible power and water to Eugene homes and businesses.Find Out More
EWEB’s water infrastructure projects designed for reliability during major disasters
As communities nationwide Imagine a Day Without Water, EWEB strives to ensure such a day never happens.Find Out More
Fall is the perfect time to prepare for winter storm season
Winter is coming, which increases the likelihood of storm-related power outages. It's important to be prepared, and there are simple actions you can take right now.Find Out More
EWEB lead annual "Spill Drill"
EWEB coordinates drill as part of protecting Eugene’s drinking waterFind Out More
Salmon Return to Finn Rock Reach
Finn Rock Reach and other restoration projects throughout the Middle McKenzie provide conditions to help young fish survive to adulthood.Find Out More
EWEB programs reflect community values
EWEB is here to serve our customer-owners and provides programs that reflect the values of our community.Find Out More
EWEB Prepares for the Annual Observance of "Imagine a Day Without Water"
Water infrastructure is essential, invaluable, and in need of continuous investment. Read how EWEB's Staff and Board of Commissioners are working to safeguard Eugene's water future.Find Out More
National Preparedness Month: Older adults take control in 1, 2, 3
We know older adults can face greater risks when it comes to the extreme weather events and emergencies we face, especially if they are living alone, are low-income, have a disability, depend on electricity for medical needs, or live in rural areas.Find Out More
Bethel neighbors boost emergency preparedness during Emergency Water Station event
Staff gave out about 300 emergency water containers to enthusiastic community members eager to learn more about the water station.Find Out More
How does EWEB recover the costs of serving customers
Here’s an overview of the three primary ways EWEB recovers the costs of serving customers and generates the funds needed to keep the power on and the water flowing.Find Out More
Stay cool during extreme heat events
With temperatures forecasted to reach over 100 degrees over the next several days, we've prepared some tips and tricks to help you stay cool.Find Out More
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Water Treatment Adjustments Aim to Fix Fire-Related Taste and Odor Issues
September 10, 2020
We are aware of ongoing taste and odor problems in our treated drinking water.
The taste and odor problems encountered with the Holiday Farm Wildfire are due to an increase in organic material coming from the burned and eroded landscape above and around the McKenzie River. We expect an increase in organic material again once the first significant and much-needed rains come.
The Hayden Bridge Water Filtration Plant uses a powdered activated carbon (PAC) system whenever we experience significant taste and odor problems in our drinking water. The PAC system works by adsorbing (attracting like a magnet) these organic material compounds to the carbon molecules. Once adsorbed to the PAC, the compounds are filtered out. The filters are cleaned by the backwash process.
We began using PAC on Wednesday, Sept. 9. Each day, the treatment process is reviewed and adjustments are made accordingly. This is an incremental process and it takes time for the adjustments to stabilize.
Customers are likely to notice an improvement in the next few days. As water quality changes, more adjustments will be necessary.
In the meantime, while the water may not be as tasty as we are used to, it still meets all state and federal health standards. We continue to work towards improving the taste and odor while maintaining the safety of the water.