
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreAfter evaluating several proposals and opportunities, EWEB is focusing its negotiations to sell the former riverfront headquarters property to the City of Eugene. The exact terms and details of the deal will be negotiated during the next few weeks.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreThe EWEB Board of Commissioners started off their first meeting of 2023 by choosing a new board president and vice president.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreCommissioners supportive of General Manager's recommendation to remove Leaburg Dam
Find Out MoreOn a chilly November day, third graders from Adams Elementary School in Eugene learned about the lifecycle of native salmon on a field trip to Lake Creek near Triangle Lake. The field trips take place all month as part of a program funded by EWEB grants. EWEB dedicates a portion of customer rates to inspiring kids to explore the wonders of science and learn about watershed health, water quality, and emergency preparedness.
Find Out MoreAt the Nov. 1st board meeting, EWEB Commissioners got an update on the budget and rates for next year and the EWEB quarterly report.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreBy partnering with ShakeAlert and the Oregon Hazards Lab, EWEB gets an early warning of the effects of earthquakes on hydropower facilities.
Find Out MoreEWEB held its Poster Contest for 5th grade students in our service territory for Public Power Week, October 2-8, receiving more than 100 entries from classrooms across the area.
Find Out MoreEWEB's elected Board of Commissioners has voted to authorize General Manager Frank Lawson to pursue and negotiate the sale of the former EWEB headquarters building.
Find Out MoreFebruary 05, 2020
Nadia is fresh from a trip to participate in a women in utilities conference and is brimming with new ideas and knowledge, both of which are themes of how she approaches her work.
"I am a learner," says Nadia. "I was a financial counselor with NEDCO (Neighborhood Economic Development Corporation) and part of that job was teaching a session on energy efficiency."
To learn more about what she was teaching, Nadia reached out to EWEB as a resource and met Charlie with the utility's energy management staff. After that, Charlie became a guest in the class and as Nadia learned more from him, her curiosity grew.
"It's almost like I worked for EWEB indirectly in a way," says Nadia. "When I found the posting for a Customer Service Analyst on EWEB's website, it felt like an opportunity to learn and grow more."
As is the case with someone who might characterize themselves as a 'learner,' Nadia found the most difficult situations the most rewarding.
"I loved working during outages," she says. "I found learning about how power is restored interesting. Helping customers the best I could during stressful situations was just full of learning opportunities."
After a year in EWEB's call center, Nadia moved into helping customers face-to-face with accounts receivable, where she found purpose in advocating for customers. But after a handful of years, her thirst for a new challenge surfaced again. When an administrative assistant position with the Energy Division opened up, Nadia jumped on it.
"I support power trading, power planning, generation-including the Carmen-Smith team-and purchasing," says Nadia. "When I started, I basically didn't know anything about what those groups do," she continues. While a lot of people might find the prospect of starting a new position in this way overwhelming, or even a little scary, not Nadia. Her face is full of excitement and possibility.
"I am fascinated by long term planning and the functions of the Energy Division," says Nadia. "I've also been assisting on the update of emergency action plans and with the Carmen-Smith re-licensing project. I am getting to work on once-in-a-career type projects. The only part I am missing, is I feel like I've lost that direct connection to customers some."
When reminded that a lot of the teams she supports don't necessarily share her direct customer service background, which makes her participation with the team that much more valuable, Nadia smiles and nods.
"You're probably right," she agrees. "I am still a customer advocate, just in a slightly different way."
Thank you Nadia for your role in providing customers with vital services 24 hours a day, 7 days a week, 365 days a year.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday