
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreAfter evaluating several proposals and opportunities, EWEB is focusing its negotiations to sell the former riverfront headquarters property to the City of Eugene. The exact terms and details of the deal will be negotiated during the next few weeks.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreThe EWEB Board of Commissioners started off their first meeting of 2023 by choosing a new board president and vice president.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreCommissioners supportive of General Manager's recommendation to remove Leaburg Dam
Find Out MoreOn a chilly November day, third graders from Adams Elementary School in Eugene learned about the lifecycle of native salmon on a field trip to Lake Creek near Triangle Lake. The field trips take place all month as part of a program funded by EWEB grants. EWEB dedicates a portion of customer rates to inspiring kids to explore the wonders of science and learn about watershed health, water quality, and emergency preparedness.
Find Out MoreAt the Nov. 1st board meeting, EWEB Commissioners got an update on the budget and rates for next year and the EWEB quarterly report.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreBy partnering with ShakeAlert and the Oregon Hazards Lab, EWEB gets an early warning of the effects of earthquakes on hydropower facilities.
Find Out MoreEWEB held its Poster Contest for 5th grade students in our service territory for Public Power Week, October 2-8, receiving more than 100 entries from classrooms across the area.
Find Out MoreEWEB's elected Board of Commissioners has voted to authorize General Manager Frank Lawson to pursue and negotiate the sale of the former EWEB headquarters building.
Find Out MoreDecember 13, 2017
As Kathy Grey, an EWEB supervisor who oversees the Customer Care programs, walked from EWEB's Headquaters to the Campbell Senior Center a few blocks away, she pulled her knit cap a litte further down over her ears. With the sky still clouded over and every breath visible in the frosty air, it was a morning fitting the presentation Kathy was on her way to attend.
Each year, EWEB makes available funds to help customers who are struggling to pay their utility bills. Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater than what we are able to meet. While we recieve Customer Care donations year-round, in December we highlight our "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.
On this chilly day, Kathy is accepting a $500 donation from the Senior Providers Information Network (SPIN) during their monthly meeting at the senior center.
As the members — or "spinners," as they refer to themeselves — go through introductions prior to kicking off the meeting, it is obvious that they share a passion for caring for our community's senior population. After a few announcements, the SPIN board member leading the meeting turns his attention to the back of the room where Kathy is standing with some center staff, who are also receiving a $500 donation from SPIN.
"This is a network of people doing some really wonderful things in the community," Kathy says upon receiving the donation. "Your contribution to EWEB's Customer Care program will directly help seniors who apply for assistance here at the Campbell Senior Center."
According to Dahlia Garza, program coordinator at the center, nearly 1,100 seniors have accessed EWEB Customer Care programs in 2017 through the Campbell Senior Center. The donation from SPIN will go directly to helping a few more customers in the coming months.
Learn more about EWEB's Customer Care programs and Share the Warmth.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday