As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Community organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.Find Out More
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
New programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientistsFind Out More
EWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissionsFind Out More
EWEB, City of Eugene project reduces City Facilities carbon footprint by 16%Find Out More
While world leaders debate climate action, EWEB reflects on our community's climate successesFind Out More
Recent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.Find Out More
As part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021 and found unusual depressions. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Unlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.Find Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
EWEB helps fund floodplain restoration projectFind Out More
As Kathy Grey, an EWEB supervisor who oversees the Customer Care programs, walked from EWEB's Headquaters to the Campbell Senior Center a few blocks away, she pulled her knit cap a litte further down over her ears. With the sky still clouded over and every breath visible in the frosty air, it was a morning fitting the presentation Kathy was on her way to attend.
Each year, EWEB makes available funds to help customers who are struggling to pay their utility bills. Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater than what we are able to meet. While we recieve Customer Care donations year-round, in December we highlight our "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.
On this chilly day, Kathy is accepting a $500 donation from the Senior Providers Information Network (SPIN) during their monthly meeting at the senior center.
As the members — or "spinners," as they refer to themeselves — go through introductions prior to kicking off the meeting, it is obvious that they share a passion for caring for our community's senior population. After a few announcements, the SPIN board member leading the meeting turns his attention to the back of the room where Kathy is standing with some center staff, who are also receiving a $500 donation from SPIN.
"This is a network of people doing some really wonderful things in the community," Kathy says upon receiving the donation. "Your contribution to EWEB's Customer Care program will directly help seniors who apply for assistance here at the Campbell Senior Center."
According to Dahlia Garza, program coordinator at the center, nearly 1,100 seniors have accessed EWEB Customer Care programs in 2017 through the Campbell Senior Center. The donation from SPIN will go directly to helping a few more customers in the coming months.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.