
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreEWEB’s five commissioners earlier this month voted to elect John Brown as president of the Board and Sonya Carlson as vice president.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreTo our customers:
The past several years have been difficult and financially challenging for the Eugene Water & Electric Board. I'm pleased to report that Oregon's largest customer-owned utility has turned a significant corner and is today in a healthy financial position.
For many years, EWEB has sold surplus power to other Northwest utilities and used that revenue to hold down electric prices. But the advent of hydraulic fracturing created an oversupply of natural gas which caused wholesale electric prices to collapse. Without that revenue, the utility was forced to increase the prices we charge customers for electricity.
Rather than passively accepting this new situation, we've launched significant steps in the past few years to become more efficient, lower operating costs, reduce debt and defer or delay certain capital projects. The goal of these measures is to make EWEB more affordable for you, our customers.
In June, EWEB sold its Smith Creek Hydroelectric Project in northern Idaho. Because we have more power than our customers need, coupled with the depressed wholesale market, it made sense to sell Smith Creek. EWEB took the sale proceeds, added some funds from reserves, and paid off $27 million in debt.
In August, we refinanced $115 million in electric bonds to secure a lower interest rate. EWEB was able to accomplish this because the financial rating agencies studied our financial outlook and gave us high marks. Both Moody's and Fitch upgraded the electric utility's rating, and affirmed the water utility's strong rating.
The result of these actions for the electric utility is that EWEB will save about $47 million in principal and interest payments over the next six to 10 years. On the water side, we refinanced $29 million in bonds, which reduced debt payments by $5.6 million.
I continue to work with EWEB managers and staff to find more effective and efficient way to provide the high quality service our customers want and deserve. We've already identified over $2.5 million in cost savings for 2017.
The good news is that there will be no electric or water price increase for our residential customers in 2017.
These financial results and cost-cutting measures are good for customers and the community. We have less debt, excellent credit and we are positioned well to finance important projects such as the Carmen-Smith relicensing work and the second water plant in the future. Being strong financially helps us make good long-term decisions.
Stayed tuned. More good work is in progress.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.