
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreEWEB, City of Eugene project reduces City Facilities carbon footprint by 16%
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreAt EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.
Find Out MoreA case study of Alan Twig and his energy efficiency upgrades
Find Out MoreIdeas for supplying and cooking during an emergency outage
Find Out MoreWe are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.
Find Out MoreAs Texas struggles to restore electricity to millions, locals may be wondering if a similar crisis could happen here, and what utility operators and individuals can do to prepare for unprecedented weather events.
Find Out MoreHave you ever wondered what happens to the electric grid on Thanksgiving?
Find Out MoreRunning the air conditioning can cause a blow to the household budget and increase carbon emissions.
Find Out MoreMaking partial payments and other tips for managing your bill and avoiding scams.
Find Out MoreNow more than ever, people are looking for ways to save energy, reduce carbon emissions and improve home comfort. For many EWEB customers, some simple efficiency upgrades will tick all those boxes.
Find Out MoreEWEB's Home Energy Score (HES) Program has concluded for 2021 with 70 property owners and tenants participating in energy audits. The program, which is part of a national energy efficiency program with the Department of Energy helps tenants, rental owners, and limited-income property owners better understand the energy and water usage in their properties and possibly help lower monthly utility bills.
Once again this year, University of Oregon student interns performed the assessments, and, despite pandemic restrictions, achieved a 59% increase in homes assessed per employee compared to 2019. For health and safety reasons, assessments were conducted remotely and may have been a factor in the increased response rate as it is convenient for the residents to participate.
Program Leader Matt Lutter created an assessment tool to accommodate the remote work, aligning with the Department of Energy's official Home Energy Score tool. "Even with data limitations from the work being done remotely, we concluded that it was accurate enough to be effective and helpful for residents and property owners," concluded Lutter.
One student intern created a webpage for the City of Eugene focused on Home Energy Score. She then conducted research into city sustainability efforts and conducted interviews with local businesses. The student has subsequently been appointed to the City's Sustainability Commission by the City Council and is working on a sustainability-focused internship. She credits both opportunities to her experience working with UO's Score program.
Since the program began in 2017, 618 homes have received Home Energy Scores and 154 energy efficiency improvements have been made to homes. In total, property owners have invested $555,000 in upgrades and taken advantage of $106,000 in rebates from EWEB. These projects save 211,000 kWh per year, roughly equivalent to the carbon sequestered by 180 acres of forest. In total, eight homes have converted away from fossil fuels for heating. Carbon savings calculations vary, but the Score program has resulted in an annual carbon savings of around 23,000 pounds of C02e.
This program is made possible through a grant from The City of Eugene. If you are interested in a home energy assessment, please watch for the program's reopening in early 2022.
Are you renting your residence or do you own a rental property? See our Rental Property Resources for more information about improving your energy efficiency.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.