For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
EWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.Find Out More
EWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.Find Out More
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.Find Out More
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.Find Out More
EWEB’s Board of Commissioners approved the utility’s first Wildfire Mitigation Plan during the July 5 Board meeting.Find Out More
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
It's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.Find Out More
On June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.Find Out More
The Federal Emergency Management Agency awarded $3.5 million to EWEB in late May to help offset the financial costs of the devastating ice storm that struck Eugene on Dec. 15, 2016.
The ice storm was among the most severe faced by EWEB and our customers over the 106-year history of the utility. The trees and wires brought down by the ice, along with damage to poles, transformers and other infrastructure, affected approximately 22,000 customers.
We spent approximately $4.7 million restoring service to customers and making repairs to our electric transmission and distribution system from Dec. 15 through Dec. 24. The FEMA grant of $3.5 million covers about 75 percent of our costs.
We maintain a $2 million operating reserve to cover unanticipated costs. We covered the destruction caused by the December ice storm with working cash that had accumulated throughout the year.
The $3.5 million from FEMA will go back into the working cash fund. We will absorb the $1.2 million not covered by the FEMA grant without raising electricity prices - customers have not, and will not, incur any additional costs resulting from the storm and the recovery efforts.
We did not increase residential electricity prices in 2017. In addition to the $1.5 million EWEB budgets for low-income assistance each year, we added another $100,000 following the ice storm to help customers cover bills due to the prolonged cold snap.
"The December ice storm was devastating for EWEB and our customers in many ways. From a financial perspective, this was the largest restoration effort in EWEB's 106-year history," said Susan Fahey, EWEB's chief financial officer. "The FEMA grant will help our customer-owners, who already endured extensive and prolonged power outages, avoid further financial impacts."
There were more than 1,600 tree incidents affecting EWEB infrastructure during the ice storm and its aftermath. City-wide, there were more than 3,200 trees removed or pruned due to storm damage. The ice also caused significant damage to streets and private property, including homes and vehicles As the ice storm hit, our emergency managers began calling in outside electric repair crews to help with restoration.
In addition to the five EWEB crews, 24 crews from other utilities and private contractors helped restore service. EWEB and the outside crews repaired 135 linear miles of wire, 185 poles or cross arms and replaced 44 transformers.
Learn more about what to do if your power goes out.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.