EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.Find Out More
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Here’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
We are aware of a vendor issue affecting payments that were made between Thursday evening 8/26/21 and Sunday 8/29/21.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
Eugene’s drinking water received an "Outstanding” performance rating from the Oregon Health Authority. To qualify for this rating, OHA conducted a comprehensive on-site review of EWEB’s drinking water source, treatment and storage facilities, distribution system, operation and maintenance procedures, and monitoring program to evaluate our system's capability of providing safe water to the people of Eugene.
To be recognized as an Outstanding Performer, a water system must not have any contamination violations in the last five years and no more than one monitoring or reporting violation in the past three years. EWEB had none. A water system also must have no significant deficiencies or rule violations during the current water system survey and no waterborne disease outbreak to the water system in the last five years.
Most public water systems are reviewed by the OHA every three years, but EWEB’s next review won’t occur until 2026 thanks to our high performance. But don’t worry—we'll continue our “outstanding” work to deliver drinking water that exceeds all federal and state standards.
“We’re proud of our drinking water here in Eugene,” said acting water operations manager Ray Leipold. “This designation is not easy to obtain, and it represents the high value that EWEB staff and our customers-owners place on safe, clean water.”
EWEB is responsible for ensuring that our entire community has access to the clean and reliable drinking water that is essential for public health and safety, fire protection and economic vitality. These needs are more crucial than ever, as we continue to experience challenges stemming from climate change and aging infrastructure.
With an average monthly water bill of $38 for a single-family residence, EWEB customers pay some of the lowest water rates in the northwest. For every dollar of your EWEB bill, about 12 cents goes to water treatment, delivery and infrastructure investments.
The safe, reliable drinking water we all rely on is not possible without the infrastructure that delivers it, including our source, the McKenzie River watershed.
EWEB has invested more than $35 million upgrading and expanding our Hayden Bridge Water Filtration Plant over the past decade. We are replacing water mains, improving pump stations, and planning for a new, seismically resilient filtration plant on the Willamette River, which will provide redundancy in case a disruption like an earthquake or toxic spill impacts the McKenzie River or Hayden Bridge Filtration Plant.
In July of 2021, we also began collecting a Watershed Recovery Fee of $3 per customer (with a 1” or smaller water meter) to augment the state and federal funding we’ve secured to restore the McKenzie River after the Holiday Farm Fire.
In the next decade, we will construct new water storage facilities near 40th Ave. and replace the water storage systems at our College Hill and Hawkins Hill sites. The projects will be built to seismic and contemporary operating standards, providing more 45 million gallons of resilient, safe water storage.
Each year, EWEB presents a Consumer Confidence Report, also known as our Drinking Water Quality Report. This document combines required annual notices about contaminants with important facts about the source and quality of your drinking water. We will release the 2021 report in May 2022. In the 2020 report, you'll find information about:
Read the 2020 Drinking Water Quality report online or request a printed copy by contacting us at 541-685-7861 or firstname.lastname@example.org.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.