Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
It's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.Find Out More
On June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.Find Out More
The tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.Find Out More
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Here’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!Find Out More
Eugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Details on the quality of EWEB’s drinking water can be found in the 2021 Consumer Confidence Report issued today.
“We’ve never been out of compliance for drinking water standards. This pattern of excellence repeats year after year after year, and we couldn’t be prouder of the fact that we get to serve this ultra-clean water to our customer-owners,” said Susan Fricke, EWEB’s water resources and quality assurance supervisor. “We’ve got great water here and we’re going to keep it that way.”
Some of the credit goes both to long-term planning efforts aimed at protecting Eugene’s water at the source, and to water treatment plant operators who diligently monitor levels of turbidity, organic compounds, mineral byproducts and other potential contaminants in the water as it comes into the Hayden Bridge Water Treatment Plant, adjusting various treatment strategies to remove contaminants.
“We have staff members working in the plant 24 hours a day, 365 days a year who are making adjustments and fine-tuning the water treatment so that the water that we deliver to customers is purified in the most cost-effective and efficient way,” Fricke said.
Additional credit goes to the distribution operators who take treated drinking water and move it through 800 miles of pipe, and to water quality specialists who take 85,000 samples each year to guarantee Eugene’s drinking water is safe and sanitary all the way to each home and business.
EWEB’s restoration work in the Holiday Farm Fire burn area has been crucial to protecting water quality in the McKenzie River watershed. Work through Pure Water Partners has included replanting trees and other native vegetation, removing invasive species, erosion control, mulching and fuels reduction. EWEB is also working with partners on large-scale restoration projects that help trap sediment, slow down water, restore watershed function and enhance habitat for fish and wildlife species.
Last year, EWEB’s Board of Commissioners approved a new program to pay for wildfire restoration projects through a flat fee temporarily assessed on all water customers. The monthly fee took effect in mid-2021 and will last for 5 years, paying for restoration work in the watershed that keeps EWEB water clean.
“Source water protection is a big part of how we make sure the water is clean. We keep an eye on trends throughout the watershed so we can address changes early on,” Fricke said. “We’re extremely grateful to our customer-owners for allocating funding every month to protect our watershed.”
A few additional water projects are on the horizon for EWEB. A second water treatment plant is planned for the Willamette River and would give EWEB a crucial second source of water. Currently, among the 20 largest cities in the Northwest, EWEB is the only one with just one source of drinking water, the McKenzie River. A backup supply is crucial for resilience in case a natural or human-caused disaster knocks EWEB’s treatment system offline.
EWEB is also bolstering resilience to disasters by upgrading and diversifying our water storage tanks, and by making plans for two additional emergency water distribution sites, bringing the total to seven.
In many regions of the country, lead contamination is a primary concern for water distribution systems. EWEB is fortunate, however, to not have any known lead service lines. EWEB meets all lead standards, but customers should still be aware that old pipes and faucet fixtures in their homes can leach lead into their household’s water.
“We’re really lucky here in Eugene that we don’t have to deal with a large system of lead pipes and the problems that could cause,” Fricke said. “Customers should still know that they could be introducing lead to their own water, possibly through lead solder on copper pipes made before 1986 and brass fixtures and faucets made before 2014.”
Customers can take a few proactive steps in their homes to make sure they’re not introducing lead to their water, including:
Additional tips and information can be found on the EPA’s website. Customers concerned about lead in their water may wish to have your water tested. Learn more about how to have your tap water tested for lead.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.