
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreWe all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreHundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.
Find Out MoreWhen access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.
Find Out MoreEWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.
Find Out MoreApril 09, 2020
The coronavirus outbreak has forced many of us to take stock (pun intended) of our personal emergency preparedness efforts and understand if we are truly ready to be self-sufficient for an extended period of time.
While we all struggle to cope under shelter-in-place orders, the 6.5 magnitude earthquake that hit Idaho on March 31 was an important reminder that COVID-19 is not the only risk we face. Emergencies can happen at any time.
The Oregon Office of Emergency Management encourages residents to be prepared to be on their own for a minimum of two weeks, in case an earthquake, wildfire, extreme weather event or other disaster disrupts critical services for an extended period.
While it may be difficult to stock up on groceries at the moment, there are still things you can do, even as you shelter-in-place, to enhance your readiness:
Make a Family Emergency Plan
Sit down (or conference call) with your family and make an emergency plan in case a disaster strikes when you're not together. Talk about how you will contact one another and reconnect if separated, and establish a meeting place that is familiar and easy to find. Check out our resource, "3 Steps to a Family Emergency Plan" for more tips.
Shop for supplies online
If you have the time and funds, this could be a good time to enhance your supplies with things like an emergency radio, a fire extinguisher, or a water filter. The American Red Cross offers a good selection of emergency preparedness supplies on their website, as do other online outlets.
Fill emergency water containers
You know those water containers you bought and never filled? Now is the perfect time! And if it's been at least six months since you refreshed your stored water supply, you can give the garden a drink and then refill the containers with fresh tap water. Check out our website for tips on storing and treating water.
Do a household hazard hunt
This is a great way to involve older children in your emergency prep. Use this FEMA checklist to find and fix areas of your home that might be damaged or cause injury during an earthquake. Anything that can move, break, or fall when your house starts to shake is a potential hazard.
If you are feeling overwhelmed by the thought of preparing your home and family for a natural disaster, or just unsure where to begin, join EWEB's Pledge to Prepare and you'll have support every step of the way. When you sign-up, you'll receive a monthly email with step-by-step recommendations to help prepare yourself, your home and your family for an emergency, and have the chance to win useful emergency supplies each month. Learn more and sign up at eweb.org/pledge.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday