
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreA new digital fire lookout tower will soon be able to spot small fires before they threaten communities and infrastructure in the upper McKenzie River Valley, thanks to a new ALERTWildfire camera installed Monday on a communications tower owned and operated by the Eugene Water & Electric Board (EWEB).
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreEWEB is offering an updated suite of environmental programs designed for customers who want to save money, water and energy while taking their commitment to sustainability to the next level. At the same time, EWEB is also injecting $100,000 of additional funding into our solar photovoltaic (PV) program.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreTwo Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreThe first week of December marks a significant milestone in how staff at our Hayden Bridge Filtration Plant disinfects drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on-site.
Resiliency and safety are the primary drivers in the chlorination change. Chlorine gas is toxic and can be hazardous to transport and store. Currently, there are two suppliers of chlorine gas in the West, one in Washington and one in Utah. Any disruption to the transportation system would have a significant impact on our ability to treat drinking water.
The new system, which uses coarse salt, water and electrolytic conversion to make sodium hypochlorite (bleach), allows us to store enough salt at the filtration plant to last three months. In addition, this system is much safer for our employees and neighbors.
The sodium hypochlorite generation system will improve water quality, and it is a proven, effective and safe chlorination method.
There is a slight chance that this change in disinfectants could result in some temporary chlorine "odor" issues and discoloration of the water in the distribution system. Running the cold water tap for one minute should help. Click here for additional flushing options and frequently asked questions. Here is a video link to how the new process works: http://www.4psi.net/microclor-brochure.php
Learn more about how we deliver safe, reliable drinking water from source to tap.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.