Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Eugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.Find Out More
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
Two Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
With the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.Find Out More
New programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientistsFind Out More
Here in Eugene, where we are fortunate to have one of the cleanest power portfolios in the nation, electrification presents opportunities to reduce greenhouse gas emissions and support climate recovery goals.Find Out More
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
While world leaders debate climate action, EWEB reflects on our community's climate successesFind Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
Ideas for supplying and cooking during an emergency outageFind Out More
EWEB helps fund floodplain restoration projectFind Out More
The first week of December marks a significant milestone in how staff at our Hayden Bridge Filtration Plant disinfects drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on-site.
Resiliency and safety are the primary drivers in the chlorination change. Chlorine gas is toxic and can be hazardous to transport and store. Currently, there are two suppliers of chlorine gas in the West, one in Washington and one in Utah. Any disruption to the transportation system would have a significant impact on our ability to treat drinking water.
The new system, which uses coarse salt, water and electrolytic conversion to make sodium hypochlorite (bleach), allows us to store enough salt at the filtration plant to last three months. In addition, this system is much safer for our employees and neighbors.
The sodium hypochlorite generation system will improve water quality, and it is a proven, effective and safe chlorination method.
There is a slight chance that this change in disinfectants could result in some temporary chlorine "odor" issues and discoloration of the water in the distribution system. Running the cold water tap for one minute should help. Click here for additional flushing options and frequently asked questions. Here is a video link to how the new process works: http://www.4psi.net/microclor-brochure.php
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.