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ALERT: EWEB drop box vandalized, payments stolen

One of the EWEB payment drop boxes located at our former headquarters building (500 E. 4th Ave) was vandalized sometime between Wednesday, Nov. 22 at 9 a.m. and Monday, Nov. 27 at 9 a.m. Click here to learn more.


We work closely with home/land owners and contractors to get projects done in our service area. Whether you are remodeling your home, building a new home or working on a new development we are here to help. You will find resources for starting or upgrading service or extending facilities, along with standards and procedures for electric or water projects.

ALERT: Material Shortages and Supply Chain Disruptions are Causing Delays

At EWEB we depend on a variety of goods and services to provide safe, reliable, and affordable water and power to customers throughout our community. Ongoing material shortages across the globe are impacting supply chains that provide those goods and services.

EWEB is very concerned about our ability to meet timelines for electric and water construction projects. In particular, we are running severely low on a few types of transformers that are necessary to complete certain projects. Although we don't want to cause alarm, we do think that customers need to prepare accordingly.

If your project is currently in design or close to construction and you have questions around this, please contact the engineering technician assigned to your project. If you are planning a project with EWEB or are currently waiting in the queue for a project and have questions about your situation, contact our Distribution Design Team to discuss how your project may be affected. Call 541-685-7521 or email

Learn more about shortages.

New, temporary or modified electric or water service
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If you are changing or upgrading electric or water service, we want to help you through the process. Review the steps involved before you get started.

Infrastructure made easier
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Whether you're establishing a new business or expanding existing operations, we offer financing options for utility service: special electric pricing and a facility loan for qualifying projects.

System development charges
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We have a system development charge (SDC) for all new or expanded water connections. SDCs are one-time fees based on the proposed new use or increase in use of a property. 

  • Developing in downtown Eugene?

    Contact EWEB early so we can help you.

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Standards and procedures

Electric distribution standards and procedures
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Review distribution standards and electric manufacturers' procedures for submitting material for approval.

Water distribution construction resources
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We are committed to supporting water system construction by developers in the EWEB service area. Find resources to help guide developers through the steps to build water infrastructure additions.