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Important notice regarding payment services.

Payment services are currently unavailable as we upgrade our customer information and billing system. Payment services are scheduled to return on December 2.

Our phone lines and offices will be closed for the Thanksgiving holiday from 4 p.m. Wednesday, November 27 through 8:30 a.m. Monday, December 2. 

Learn more about our system updates and payment options here.


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November 19 2024

November 19, 2024 Robyn Smith, EWEB Communications

Giving the gift of preparedness

The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

November 19 2024

November 19, 2024 Jen Connors, EWEB Communications

EWEB continues 2025 budget and rate-setting process

EWEB’s elected Board of Commissioners are considering rate changes intended to help maintain reliable utility services and support essential investments in Eugene’s water and electric infrastructure.

November 14 2024

November 14, 2024 Robyn Smith, EWEB Communications

Celebrating the new Currin Substation

After two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.

November 07 2024

November 07, 2024 Jen Connors, EWEB Communications

EWEB Communications Win National Recognition for Public Power Excellence

We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

October 31 2024

October 31, 2024 Jen Connors, EWEB Communications

2025 rate update: Less than Initially Forecasted

While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.