Important Notice!

We are currently experiencing a technical issue with our internal customer information system. This error is impacting our ability to accept payments, process move-in and move-out requests, and look at customer accounts. We are working as quickly as possible to resolve this issue.  If you have a non-urgent matter to discuss with customer service, please call back later. 

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this matter.
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News

December 09 2025

December 09, 2025 • Jen Connors, EWEB Communications

McKenzie Valley electric service territory realignment study reaches key milestone

EWEB Commissioners approved a resolution authorizing the General Manager to negotiate and execute agreements with Lane Electric Cooperative regarding a potential realignment of electric service territory in the McKenzie Valley at the Board’s December meeting.

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November 24 2025

November 24, 2025 • Adam Spencer, EWEB Communications

Women in STEM: Meet the Hydro Project Engineer Building Habitat for Salmon

EWEB Engineer Associate Val Chang found her way to the McKenzie River from Los Angeles, inspired by heritage trips to the waters of Taiwan and key mentors along the way.

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November 13 2025

November 13, 2025 • Hanna Ashcraft, EWEB Communications

Public Power Week Poster Contest Winners 2025

The results are in! View the winning posters from EWEB's 2025 Public Power Week Poster Contest.

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October 31 2025

October 31, 2025 • Robyn Smith, EWEB Communications

EWEB Hometown Heroes compete internationally

Out of 290 teams from 14 different countries, EWEB's Lineman Rodeo team places in the top third of competitors.

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October 30 2025

October 30, 2025 • Claire Wray, Communications Specialist

EWEB's Halloween Truck-or-Treat is a huge success

Community members are accustomed to spotting EWEB trucks around Eugene streets and neighborhoods. But last week, those familiar vehicles looked a little different. At EWEB's second annual Truck-or-Treat Customer and Crew Appreciation Event, our fleet transformed into a festive Halloween spectacle.

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Eugene Water & Electric Board

Contact Us


Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday