Skip to Content

Customer Portal FAQ

Need help registering a new account, updating your password, or updating your Autopay enrollment? Click here to find answers to common questions in our Portal Troubleshooting Guide.


(Close)

Related News

  • Related News

  • Giving the gift of preparedness

    The holiday season is the perfect opportunity to help your friends and family prepare for an emergency or disaster.

    Find Out More
  • Celebrating the new Currin Substation

    After two years of rebuilding the substation, EWEB honors the Currin Substation with a ribbon-cutting.

    Find Out More
  • EWEB Communications Win National Recognition for Public Power Excellence

    We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

    Find Out More
  • EWEB Launches 2024 Residential Customer Survey

    EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.

    Find Out More
  • EWEB Holds First Annual Truck-or-Treat Event at Roosevelt Operations Center

    Hundreds of customer and crew families came together under sunny skies to gather candy and marvel at our fantastic fleet.

    Find Out More
  • Show More
River Clean Up

February 24, 2016

Community volunteers in February joined a half-dozen agencies to collect and remove garbage and other debris from lower McKenzie River riparian areas.

In late January 2016, McKenzie River guides voiced concerns about garbage from dispersed camp sites and illegal dumping, along with old boat dock debris that contains Styrofoam, strewn along the banks of the river on private and public properties. EWEB convened a meeting to address the issue and several partners joined together to come up with a cost-effective clean-up plan.  

The riparian clean-up area ran from the Bellinger Landing County Park off Camp Creek Road east to Marcola Road. Five jet boats carried volunteers to the various debris sites and haul filled garbage bags back to the Hayden Bridge Boat Ramp.  

Volunteers were able to remove the garbage before the big storm washed the debris into the McKenzie River - the sole source of drinking water for nearly 200,000 Eugene-area residents.                          

Those helping with the clean-up effort included EWEB employees and commissioners; McKenzie River Guides; Rainbow Water District; Lane County Sheriff's Office Community Corrections crews; Lane County Public Works; Willamalane Park and Recreation District; International Paper; and various community volunteers.