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Holiday Hours

Our offices and customer service phone lines will be closed for the holidays from 3 p.m. Wednesday, December 24 until 8:30 a.m. Friday, December 26.

Make a payment online or through our pay-by-phone system. Have a great holiday!


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2500 people join EWEB for 2nd Annual Halloween Truck-or-Treat!

October 30, 2025 Claire Wray, Communications Specialist

A child dressed as a dragon poses in front of an EWEB truck dressed as a dragon.

Community members are accustomed to spotting EWEB trucks around Eugene streets and neighborhoods. But last week, those familiar vehicles looked a little different. At EWEB's second annual Truck-or-Treat Customer and Crew Appreciation Event, our fleet transformed into a festive Halloween spectacle. 

“January the Frost Dragon” reclaimed her perch on one of EWEB's large bucket trucks, and Minions and Minecraft characters set up shop on other vehicles. In all, twelve trucks were adorned with kid-friendly decorations to help customers and EWEB families jumpstart their Halloween celebrations. 

More than 2,500 people came out to trick or treat from truck to truck. Along the way, they learned about the exceptional crew members and equipment that keep water and electricity flowing to homes and businesses 24 hours a day, 7 days a week, 365 days a year. 

Beyond the candy and costumes, events like Truck or Treat help build a stronger connection between EWEB and the community we serve. Neighbors get a chance to see our staff and equipment not just as everyday fixtures, but as the caring people and essential tools that support public health, safety, our local economy, and quality of life in Eugene. Events like this may even inspire some of our youngest customers to become the next generation of EWEBers!

Watch a highlight reel on EWEB's YouTube Channel: https://www.youtube.com/shorts/FACG-_hK3q8