Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.Find Out More
By upgrading substations – key nodes in the electric grid – EWEB is investing today in a resilient electric grid for the future.Find Out More
EWEB employs multiple methods of safeguarding drinking water, from the source to the tap.Find Out More
Old reservoir leaks, threatening water quality, and will fail when a major earthquake strikes.Find Out More
Crews are identifying and addressing equipment failures before wildfire season and doing so mitigates risk of fire ignition.Find Out More
Carbon is everywhere. But do we really understand what it is and what is being referred to when people mention it? We are taking it back to the basics in this article that breaks down carbon and explains what it is at it's most basic element and why we need to pay attention to it.Find Out More
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.Find Out More
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
Greenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.Find Out More
With cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.Find Out More
World Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.Find Out More
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
Despite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.Find Out More
EWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.Find Out More
EWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.Find Out More
September 23, 2019
There's always the possibility that a severe storm or other natural disaster could affect us here in the Pacific Northwest. Should a major event occur, like a Cascadia Subduction Zone earthquake, experts predict it could take months to get public services fully up and running.
Since electricity and water could be unavailable for an extended period, EWEB encourages its customers to be prepared to be on their own for a minimum of two weeks. That means storing 14 days of water, food, medicine and other supplies. For a family of four, that's 56 gallons of water.
To help customers, EWEB earlier this year launched its Pledge to Prepare program—a 12-month guide to getting two-weeks ready. Since January, nearly 1,700 people have joined the program. Each month, EWEB sends participants a new set of tasks aimed at incrementally building a two-week emergency supply kit.
The idea is to start small with a basic three-day kit, and then build it slowly over time.
"We think of emergency preparedness as similar tackling a big financial goal or training for a marathon," said EWEB communications specialist Jen Connors. "It's helpful to set small, achievable milestones and to have support from others who are working toward the same goals, which is how the Pledge to Prepare is designed."
Feedback from participants shows this incremental approach works:
"What a great program this is! I had done a few things before but had been unsure how to proceed. Now, I have small steps which I can easily complete. Lots of fun." (EWEB Customer Sue W.)
"Thanks for putting this program together. It makes the daunting task of preparing for an emergency much more reasonable. Up until now, I had done nothing and often felt worried about it." (EWEB Customer Matt B.)
"Thanks for the easy-to-follow checklist. We even got friends and family involved when we created our emergency plan. We all agreed on meeting spots and an emergency contact outside of the area." (EWEB Customer Remie L.)
EWEB has received dozens of photos from participants eager to share their progress on planning and preparing for an emergency. And according to EWEB's Jen Connors, some who joined at the beginning of the year have accomplished all the recommended steps and are now nearly finished with their two-week kits.
"It's so rewarding to see the progress participants have made," Connors said. "We know from studying natural disasters that our ability to be self-sufficient at the household level affects not just personal safety and resiliency, but also how quickly and successfully we can recover as a whole community."
Although the Pledge to Prepare has been up and running for nine months, it's not too late to join.
"We're heading into winter storm season, and as we've seen in the last few years, severe weather can lead to multi-day power outages," Connors said. "National Preparedness Month is the perfect time to begin building a kit, because you can get all the basics ready before winter, and then build on that momentum going into the new year."
To join the Pledge to Prepare and get started on your two-week emergency kit, visit eweb.org/pledge.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday