National Preparedness Month: Older adults take control in 1, 2, 3
We know older adults can face greater risks when it comes to the extreme weather events and emergencies we face, especially if they are living alone, are low-income, have a disability, depend on electricity for medical needs, or live in rural areas.Find Out More
Women in STEM: EWEB Engineer Laura Ohman's second degree brings a lifetime of benefits
EWEB Engineer Laura Ohman shares how getting her second degree was one of the most difficult and rewarding things she's ever accomplished.Find Out More
Planning for a Future of Reliable, Affordable, Environmentally Responsible Energy
The challenges revealed by Eugene Water & Electric Board’s integrated resource planning process mirror those facing the Northwest.Find Out More
Bethel neighbors boost emergency preparedness during Emergency Water Station event
Staff gave out about 300 emergency water containers to enthusiastic community members eager to learn more about the water station.Find Out More
EWEB’s heat driven call to conserve energy yields major savings
EWEB is likely to implement similar, formalized “demand response” programs in the future.Find Out More
How does EWEB recover the costs of serving customers
Here’s an overview of the three primary ways EWEB recovers the costs of serving customers and generates the funds needed to keep the power on and the water flowing.Find Out More
Please join your neighbors in reducing energy use today
With excessive temperatures and wildfire conditions affecting power generation across the region, EWEB is encouraging customers to safely conserve power.Find Out More
Stay cool during extreme heat events
With temperatures forecasted to reach over 100 degrees over the next several days, we've prepared some tips and tricks to help you stay cool.Find Out More
Women in STEM: Meet our servant leader and maker of tough decisions
Karen Kelley, Chief Operations Officer at EWEB, describes herself as a "servant leader," offering support and mentoring to four division managers at EWEB.Find Out More
Planning for a Reliable, Affordable, Green Energy Future
EWEB General Manager Frank Lawson publishes an op-ed in the Eugene Weekly about EWEB's IRP.Find Out More
Women in STEM: Meet the woman responsible for managing our wholesale energy agreements to ensure we meet our customers energy needs
Megan Capper, the Energy Resource Manager at EWEB, began her career working in economics at BPA before joining the power planning department EWEB, ensuring we can meet the energy needs of our our customers today, tomorrow and 20 years from now.Find Out More
EWEB establishes multipronged resiliency policy
Disaster recovery and prevention are being embedded in all operations and processes.Find Out More
Substations – The resilient spine of EWEB’s electric system
The substation redundancy ensures reliable power continues to flow to homes and businesses despite unexpected equipment failures and routine maintenance.Find Out More
EWEB charts energy supply choices for next 2-3 years
After 18 months of study to assess Eugene’s future electricity needs, EWEB has identified next steps to pursue in the next two to three years.Find Out More
Women in STEM: Meet the water quality specialist who ensures the safety of Eugene's drinking water
Brenda Casarez began working at EWEB in 2009, collecting samples from all over the water system testing for different contaminants.Find Out More
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EWEB electric and water crews support other utilities through mutual aid agreement
January 19, 2023 • Rachael McDonald and Robyn Smith, EWEB Communications
If someone needs help and you have the tools, the experience, and the availability to assist, what would you do?
At EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
EWEB was able to provide this assistance because we did not foresee or experience any severe weather events effecting EWEB territory, and we felt comfortable with the current workload and system maintenance to send crews to assist others in need.
"There's times when we're not able to lend help due to brewing weather in EWEB’s territory or priorities that can’t be delayed, but this was one of those times when we could,” said Tyler Nice, EWEB electric operations manager.
Doing this also keeps our crew workers connected with others in the industry and builds relationships should we ever need such support in the future.
“In the 2016 winter storm we had over 30 crews that came to our aid. Opportunities like this strengthen relationships with other utilities should we need help again down the road,” said Nice.
January 5 – EWEB crews aid California storm response
After an atmospheric river caused widespread outages in northern California at the beginning of January, several utilities requested mutual aid to restore, at one point, more than 400,000 outages. They needed help and EWEB answered. EWEB sent a 5-man crew to assist with storm restoration near Redding. EWEB crew members Brian Read, Justin Woods, Matt Groff, Jeramie York, and Garrett Littrell have spent the first part of 2023 away from their families, helping others to get the power turned back on. The crew finished up near Sacramento on the 15th and returned home.
This is a glimpse into the crew's world of storm response - removing damaged power poles, installing new poles, clearing debris on private property and replacing electric transformers, all while being far from home.
EWEB responded to this request through the Western Region Mutual Assistance Agreement (WRMAA), adopted by many utilities throughout Western North America to support one another in the event of emergencies affecting generation, transmission, distribution, or other business operations.
December 29 – Line Crews assist PGE in Wilsonville
Shortly after Christmas, we experienced relatively few outages from a 48-hour windstorm that blew through the Willamette Valley. Our crews were able to respond and restore power within a few hours. Other utilities in the area did not fare so well.
Because EWEB had minimal equipment to repair from the wind event, and tree related damage was manageable within one workday, we were able to respond to a request for aid from our neighbors to the north, Portland General Electric (PGE), after the initial impact of the windstorm left over 100,000 PGE customers without power. With our local outages restored, EWEB sent two, two-person crews to help PGE with outage restoration.
Line workers Matt Groff, Caleb Robbins, Jeramie York, Ryan Oosthof worked on power restorations through the night and finished the next morning in the Salem area. PGE expressed gratitude for our assistance and mutual aid partnership.
December 27—Water crews assist the town of Mapleton
EWEB’s water utility helped Mapleton when it lost drinking water late last month. The small community between Eugene and Florence experienced a double whammy with the ice storm followed by heavy rains, which caused some leaks and put its water treatment plant out of commission.
All 260 Mapleton customers were without running water a couple of days after Christmas. EWEB sent troubleshooters to help identify the leaks and also sent out a team with our mobile water distribution trailer to get drinking water to Mapleton residents right away.
“We’re talking about a community with no drinking water,” Hunt said. “When it comes to drinking water, that’s public health. And when a small community loses water, it can really affect that area. Kudos to the EWEB team and EWEB management who said, yes, go out and do what we can do.”
Hunt said EWEB plant operators were able to assist in getting Mapleton’s water treatment plant back up and running.
“It was an outstanding response from our team at every level. From management, supervisory, administrative and staff level,” EWEB Water Operations Manager Mike Masters said. “We’re really proud of the opportunity and the ability to help out a neighbor like that.”
Jeremiah Hunt, Jeanine Parisi, Wallace McCullough, Ray Leipold, Lucus Moran all assisted on the administrative level. Ron Oosthof, John Franklin, John Stevens, Justin Valley, Justin Doan, Toby Dixon, Aaron Eisele, Steve Groat, Hunter Hamilton, and Shane Buck were all boots on the ground assisting with the Mapleton water crisis.
EWEB got the request to help Mapleton through what’s called the Oregon Water/ Wastewater Agency Response Network (ORWARN) Mutual Aid Agreement. ORWARN member utilities assist each other during emergencies.
Masters said EWEB is fortunate to be in a position to assist other utilities which speaks to our resiliency, resources, and preparedness.