Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.Find Out More
In Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.Find Out More
Learn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.Find Out More
Our skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.Find Out More
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.Find Out More
By upgrading substations – key nodes in the electric grid – EWEB is investing today in a resilient electric grid for the future.Find Out More
A wrap up of the May 2nd EWEB Board of Commissioners MeetingFind Out More
Seventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.Find Out More
Millions of dollars of investment have prevented the major harm from the Holiday Farm Fire, EWEB’s annual State of the Watershed Report finds.Find Out More
EWEB employs multiple methods of safeguarding drinking water, from the source to the tap.Find Out More
The application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.Find Out More
EWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.Find Out More
Follow along as the Currin Substation, the first of 10 substations in 10 years, is rebuilt from the ground up as part of EWEB's Capital Improvement Plan for major infrastructure investments to rehabilitate, replace, and install new infrastructure.Find Out More
Today and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.Find Out More
The EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.Find Out More
January 19, 2023 • Rachael McDonald and Robyn Smith, EWEB Communications
If someone needs help and you have the tools, the experience, and the availability to assist, what would you do?
At EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
EWEB was able to provide this assistance because we did not foresee or experience any severe weather events effecting EWEB territory, and we felt comfortable with the current workload and system maintenance to send crews to assist others in need.
"There's times when we're not able to lend help due to brewing weather in EWEB’s territory or priorities that can’t be delayed, but this was one of those times when we could,” said Tyler Nice, EWEB electric operations manager.
Doing this also keeps our crew workers connected with others in the industry and builds relationships should we ever need such support in the future.
“In the 2016 winter storm we had over 30 crews that came to our aid. Opportunities like this strengthen relationships with other utilities should we need help again down the road,” said Nice.
January 5 – EWEB crews aid California storm response
After an atmospheric river caused widespread outages in northern California at the beginning of January, several utilities requested mutual aid to restore, at one point, more than 400,000 outages. They needed help and EWEB answered. EWEB sent a 5-man crew to assist with storm restoration near Redding. EWEB crew members Brian Read, Justin Woods, Matt Groff, Jeramie York, and Garrett Littrell have spent the first part of 2023 away from their families, helping others to get the power turned back on. The crew finished up near Sacramento on the 15th and returned home.
This is a glimpse into the crew's world of storm response - removing damaged power poles, installing new poles, clearing debris on private property and replacing electric transformers, all while being far from home.
EWEB responded to this request through the Western Region Mutual Assistance Agreement (WRMAA), adopted by many utilities throughout Western North America to support one another in the event of emergencies affecting generation, transmission, distribution, or other business operations.
December 29 – Line Crews assist PGE in Wilsonville
Shortly after Christmas, we experienced relatively few outages from a 48-hour windstorm that blew through the Willamette Valley. Our crews were able to respond and restore power within a few hours. Other utilities in the area did not fare so well.
Because EWEB had minimal equipment to repair from the wind event, and tree related damage was manageable within one workday, we were able to respond to a request for aid from our neighbors to the north, Portland General Electric (PGE), after the initial impact of the windstorm left over 100,000 PGE customers without power. With our local outages restored, EWEB sent two, two-person crews to help PGE with outage restoration.
Line workers Matt Groff, Caleb Robbins, Jeramie York, Ryan Oosthof worked on power restorations through the night and finished the next morning in the Salem area. PGE expressed gratitude for our assistance and mutual aid partnership.
December 27—Water crews assist the town of Mapleton
EWEB’s water utility helped Mapleton when it lost drinking water late last month. The small community between Eugene and Florence experienced a double whammy with the ice storm followed by heavy rains, which caused some leaks and put its water treatment plant out of commission.
All 260 Mapleton customers were without running water a couple of days after Christmas. EWEB sent troubleshooters to help identify the leaks and also sent out a team with our mobile water distribution trailer to get drinking water to Mapleton residents right away.
“We’re talking about a community with no drinking water,” Hunt said. “When it comes to drinking water, that’s public health. And when a small community loses water, it can really affect that area. Kudos to the EWEB team and EWEB management who said, yes, go out and do what we can do.”
Hunt said EWEB plant operators were able to assist in getting Mapleton’s water treatment plant back up and running.
“It was an outstanding response from our team at every level. From management, supervisory, administrative and staff level,” EWEB Water Operations Manager Mike Masters said. “We’re really proud of the opportunity and the ability to help out a neighbor like that.”
Jeremiah Hunt, Jeanine Parisi, Wallace McCullough, Ray Leipold, Lucus Moran all assisted on the administrative level. Ron Oosthof, John Franklin, John Stevens, Justin Valley, Justin Doan, Toby Dixon, Aaron Eisele, Steve Groat, Hunter Hamilton, and Shane Buck were all boots on the ground assisting with the Mapleton water crisis.
EWEB got the request to help Mapleton through what’s called the Oregon Water/ Wastewater Agency Response Network (ORWARN) Mutual Aid Agreement. ORWARN member utilities assist each other during emergencies.
Masters said EWEB is fortunate to be in a position to assist other utilities which speaks to our resiliency, resources, and preparedness.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
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