Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Learn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.Find Out More
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.Find Out More
Millions of dollars of investment have prevented the major harm from the Holiday Farm Fire, EWEB’s annual State of the Watershed Report finds.Find Out More
EWEB employs multiple methods of safeguarding drinking water, from the source to the tap.Find Out More
Old reservoir leaks, threatening water quality, and will fail when a major earthquake strikes.Find Out More
Crews are identifying and addressing equipment failures before wildfire season and doing so mitigates risk of fire ignition.Find Out More
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.Find Out More
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
Eugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.Find Out More
With cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.Find Out More
EWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.Find Out More
Grantees in the McKenzie River Valley can receive up to $35,000 eachFind Out More
Eugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.Find Out More
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
February 11, 2021
On the heels of the Holiday Farm Fire, we quickly got to work with partner agencies and research organizations to identify post-fire threats to water quality in the McKenzie River. Additional water quality sensors have been placed in the main stem of the river, as well as in several creeks and tributaries. The widespread damage from the fire will likely threaten water quality for years, and these sensors are essential tools to the on-going recovery effort.
Real-time monitoring, especially during major storm events, provides important data about the location, amount, and types of contaminants flushed into the river. This information can act as an early warning system to adjust treatment practices at EWEB's filtration plant downstream and help prioritize watershed restoration activities. Learn more about watershed monitoring.
During the past few heavy rain events, monitors detected turbidity levels that were significantly higher than typical for the McKenzie River—a result of sediment from the surrounding land washing into the river. Analytical results from the expanded real-time monitoring network also showed an increase in nutrients, metals, and organic compounds coming from the burned and eroded landscape above the river.
Fortunately, these impacts seem to be short-lived and the water quality issues experienced so far are well within the capacity of EWEB's treatment plant to handle. Read more about your drinking water quality.
Protecting water quality requires a "source to tap" mentality, not simply relying on treatment measures to mitigate problems. The Holiday Farm Fire disaster presents an opportunity to rebuild smarter and strategically scale up source protection activities with an eye towards a more resilient watershed.
EWEB and our partners are looking for opportunities to implement large-scale floodplain restoration in key areas to mitigate flooding, erosion, and water quality impacts from severely burned landscapes. We also hope to work with area residents to replant some 100 acres of high priority riparian areas this winter.
If you are a landowner in the fire area and would like a site assessment from one of our team members, please visit the Pure Water Partners website.
Learn more about watershed restoration activities and protecting our water supply.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday