Pay My Bill


Questions about your bill? ¿Preguntas sobre tu factura?

Check out these Bill and Account FAQs.

If you don't find what you're looking for, ask a customer service analyst. We're here to help.

  • Call us at 541-685-7000 from 9 a.m. - 6:30 p.m. Monday - Friday
  • Send us an email

Para asistencia en español llame al 541-685-7000, presione 9









Start or stop service
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You can schedule a preferred date to start or stop your service up to 90-days in advance.

Reading your bill
Understanding my Bill

Understanding my Bill

Understanding how to read your bill is a good way to manage your electric and water usage.

Reading a meter
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Learn how to read electric and water meters.

Budget billing
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Our Budget Billing program helps you balance the seasonal highs and lows to make your payments predictable each month. 

Payment Assistance Programs
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You may qualify for a bill credit and other assistance programs.

Rebates and Savings
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Find out more

Reduce your energy and water waste. Our incentive programs can help with the upfront investment.

Estimated bills
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We attempt to read your meter every month. However, sometimes there are things that prevent an actual reading from taking place, resulting in an estimated bill. 

Beware of scams
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Learn more

Scammers who pretend to be utility employees exploit the trust customers place in EWEB. Knowing the signs can help you fight back against scammers' constantly changing tactics.