Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Email our energy experts at firstname.lastname@example.org or call 541-685-7088 for more information and to get started.
For all loan specific questions, email email@example.com or call 541-685-7318.
EWEB has a program for customers who need financial assistance with a service or upgrade. If you qualify, you may be eligible for the following:
Residential customers: up to a $20,000 zero-percent interest loan
Limited Income customers: up to a $5000 grant
Commercial customers: four-percent interest loan
Examples for residential and commercial customers include:
Apply online here. Once we receive and process your application, we will send you a confirmation email. To apply for the loan, check the "Interested in a Loan" box in the application and you will be guided through the required fields. To apply for the grant, check the "Do you qualify for the limited income?" box with 'Yes' to request income verification for grant assistance.
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications can be emailed to firstname.lastname@example.org
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday