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2021 Consumer Confidence Report

Download the 2021 Consumer Confidence Report.

Descargar el informe en español.

For water quality questions or to request a printed copy of this report, please call 541-685-7861 or send us an email

This report is a summary of the quality of water we provided to our customers in 2021. We are happy to report that your water meets and exceeds the safe drinking water standards set by the Environmental Protection Agency (EPA) and EWEB has once again been listed as an "Outstanding Performer" by the Oregon Health Authority (OHA).


Clean water starts at the source

As an EWEB customer, you receive some of the highest quality drinking water in the world. Your water comes from the pristine McKenzie River, which emerges from Clear Lake, high in the Cascade Mountaints. Clear Lake is a spring-fed lake, the water bubbling to the surface through acres of natural volcanic "filters," before flowing 85 miles down the McKenzie River to the Hayden Bridge Water Filtration Plant in Springfield, where the Eugene Water & Electric Board draws water from the river.

EWEB has completed a Source Water Assessment to identify potential contaminants of concern for our drinking water. Although the McKenize River has faced some major challenges in 2020 and 2021overall water quality remains excellent (read the 2021 State of the McKenzie Watershed Annual Report).  EWEB works with residents throughout the watershed to minimize contaminants from pesticides and urban runoff; and coordinates with multiple emergency responders to contain hazardous materials spills. With climate change bringing warmer and drier weather, our watershed will endure threats in the forms of droughts, wildfires and harmful algal blooms.

Download the full 2021 Consumer Confidence Report here.


Para descargar el informe en español, haga clic aquí.