
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreIn January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreCommissioners unanimously voted to approve a Record of Decision endorsing the General Manager's Recommendation to decommission the Leaburg Hydroelectric Project and approved Resolution 2302 directing the GM to develop a Leaburg Hydroelectric Project Decommissioning Action Plan
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreEWEB is developing a plan to ensure that Eugene has a sufficient supply of reliable, affordable and clean electricity in the decades ahead, and is inviting the community to participate in the process.
Find Out MoreEWEB has joined 10 other Western utilities are to help ensure clean energy resources will be adequate to serve the growing demand in the region, while also managing costs and maintaining reliability for customers.
Find Out MoreFor their final meeting of 2022, on Dec. 6, the EWEB Board of Commissioners grappled with some major decisions and looked ahead to a new year.
Find Out MoreCommissioners supportive of General Manager's recommendation to remove Leaburg Dam
Find Out MoreIn the years ahead, EWEB will have to make a lot of decisions about where to get the electricity that we deliver to customers.
Find Out MoreMay 19, 2021
To help prevent tree-related electrical outages and mitigate wildfire risk, we proactively prune trees and remove brush year-round to help keep our equipment clear.
Each year, crews trim more than 300 overhead line miles of vegetation to minimize falling trees and branches to avoid outages and increase the reliability of the electric system. In addition to decreasing the number and duration of outages, our vegetation management program also mitigates the risk of wildfire by keeping trees and branches away from power lines.
In 2021, for example, crews will inspect and prune about 266 line miles in Eugene and about 80 line miles in the McKenzie River Valley as part of the regular program, said Shane Tennison, EWEB's Vegetation Management Program supervisor and a licensed arborist.
For the past three years, the crews have paid particular attention to areas within our service territory that are at high risk for wildfires.
In April, crews started inspecting these high-risk areas - the South Hills of Eugene, the McKenzie River Valley and west Eugene - and are on pace to trim an additional 125 overhead line miles by June.
"To inspect and prune an additional 125 line miles in these fire hazard areas is significant," Tennison said.
In 2020, crews inspected and pruned about 250 line miles specifically for fire protection in high-risk areas.
"We are really proud of the program we've built and the positive effects it has had on safety and reliability for the community," said Tyler Nice, EWEB Electric Division manager.
Just as we manage vegetation to keep trees away from power lines, it's important for you to create a line of defense around your property by clearing dead trees and brush away from your property, particularly if you live in the South Hills and other heavily forested areas of our community.
When selecting a new tree to plant, follow the "Right Tree, Right Place" approach. By picking the proper species and planting procedure, you can increase public safety, reduce power outages, reduce the need for routine pruning, and promote healthy, beautiful trees.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday