Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
To maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.Find Out More
EWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.Find Out More
Greenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.Find Out More
For the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.Find Out More
EWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.Find Out More
EWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.Find Out More
Grantees in the McKenzie River Valley can receive up to $35,000 eachFind Out More
Collaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.Find Out More
You may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.Find Out More
World Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.Find Out More
Eugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.Find Out More
In January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.Find Out More
The Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.Find Out More
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
October 04, 2021
Every year, more than 2,000 community-owned utilities - like the Eugene Water & Electric Board - across the nation observe Public Power Week during the first full week of October. The week-long event is a celebration of these not-for-profit electric utilities that serve the power needs of 49 million Americans.
This week, Oct. 3-9, we honor our 110-year history of serving the Eugene community with reliable, affordable and safe electric services. There are three types of utilities: public power, rural electric cooperatives and investor-owned utilities.
Unlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.
Check out this video on the benefits of community-owned power.
EWEB, owned by the citizens of Eugene did not increase electric prices in 2021, marking the fifth year in a row of no price increase for customers. That's not to say prices won't go up next year or in future years, rather, it is a testament to the hard work we do to keep prices affordable, and our elected commissioners and staff are dedicated to being good stewards of our customers' funds.
We are able to provide reliable electricity at affordable prices while still investing in our infrastructure, offering energy efficiency incentives, bill assistance programs for limited-income customers, and significant support for local school districts through grants. Last year, EWEB provided more than $1.5 million in bill assistance to more than 5,000 customers - many of whom suffered pandemic-related job losses.
All of this is made possible because EWEB is governed by five elected commissioners who live and work here in the community. Commissioners, who volunteer and are not paid, are directly responsible to Eugene voters. In fact, commissioners hold a public meeting the first Tuesday of each month, where any member of the public can directly speak to their elected representatives about utility business. Those served by investor-owned utilities do not have that option.
That local control has not only kept pricing affordable, but it also plays the decisive role in past, present and future decisions, policies and priorities.
Reflecting the community's strong ethic to protect the environment, our power portfolio is 90% renewable and carbon-free. Our investments in renewable energy - hydro, wind, biomass and small-scale solar have served our customers well, and will continue to do so for decades to come.
In 2019, we received a new 40-year federal operating license for our largest utility owned generation source, the Carmen-Smith Project on the upper McKenzie River. That new license triggered a series of investments that will upgrade the powerhouse and substation, rebuilding the fish spawning channel along with three campgrounds and other recreational, environmental and habitat improvements. We anticipate we invest more than $116 million over the next several years to maintain this carbon-free renewable generating facility.
EWEB was one of the first utilities in the Pacific Northwest to consider its watershed part of its drinking water infrastructure, and our significant investments to protect the McKenzie River over the past 100 years will benefit present and future generations.
Following containment of the Holiday Farm Fire in 2020, EWEB staff were among the first on the ground to stabilize the charred banks of the McKenzie. Partnering with other local groups dedicated to protecting the river and its floodplains we worked with landowners to keep toxic ash and other hazardous materials from entering the McKenzie.
The partnership has since replanted 90 riparian properties with 210,000 native trees and shrubs to begin restoring McKenzie River riparian zones.
Our strong commitment to our community can also be seen in how our employees - the people behind public power - work hard to provide the best customer service every day. These individuals from many departments including human resources, administration, accounting and finance, community relations, field crews, and engineering and operations, come together and serve our neighbors and the community in which we live.
And we are here, ready to respond 24 hours a day, seven days a week, 365 days a year in service to more than 200,000 people in Eugene, parts of east Springfield and the McKenzie River Valley.
Our commitment to the environment
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday