As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
On April 12, EWEB dispatched a two-person crew with a bucket truck to assist with repairs and restoring electric service for Columbia River Public Utility District, which serves customers in Columbia County, north of Portland.Find Out More
EWEB is moving forward with analyzing four options to remediate the Leaburg Canal, ranging from full decommissioning to complete restoration, with two options in between.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Here’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!Find Out More
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
Two Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
With the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.Find Out More
New programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientistsFind Out More
Here in Eugene, where we are fortunate to have one of the cleanest power portfolios in the nation, electrification presents opportunities to reduce greenhouse gas emissions and support climate recovery goals.Find Out More
EWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissionsFind Out More
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB, City of Eugene project reduces City Facilities carbon footprint by 16%Find Out More
While world leaders debate climate action, EWEB reflects on our community's climate successesFind Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.
High temperatures can stress the electric distribution system, particularly transformers and underground power cables. When daytime highs near or exceed the 100-degree mark, which is more typical of late July and August, we have more underground powerlines fail.
Please keep in mind that underground cable failures often take longer to repair than overhead cables. The high temps, coupled with increased electric demand to run air conditioners, can overheat the oil in overhead and underground transformers, causing them to fail.
Underground cable failures, along with overheated transformers, can cause outages. Our crews know the temperature on Sunday is forecast to exceed 100 degrees and will be ready to respond to any outages.
If you do experience an outage, don't hesitate to let us know by calling our toll-free outage reporting line at 1-844-484-2300, or by texting "out" to TXEWEB (893932).
EWEB has enough energy to supply customers, but extreme heat can create "peak demand" events that tax the regional grid as people crank up air conditioning units to stay safe and cool.
In Oregon, we are part of the Western grid, which connects 11 states plus the Canadian provinces of Alberta and British Columbia. The interconnection of the western grid not only provides access to diverse resources (hydro, wind, solar and more) but also allows utilities to share power across a vast transmission system to help balance supply and demand.
With our wealth of hydroelectric sources and an interconnected grid across the west, EWEB customers have been relatively well-protected from widespread power shortages, even during surges in demand. However, the climate crisis is likely to create longer, hotter summers that can create problems for the grid.
Here in the Pacific Northwest, EWEB is part of an organized effort involving multiple utilities to ensure that collectively we have adequate power resources and reliable systems across the region.
And our power resources team is proactively working to ensure that EWEB's portfolio of resources can absorb increased supply and demand uncertainty. For example, we proactively purchased additional energy on the wholesale market to cover expected demand and we have a program for working with major customers to shift loads away from the hottest parts of the day.
If you would like to learn more about efforts to optimize our power resources, infrastructure, and services so that we can continue to serve our community with clean, affordable and reliable power, check out our Electricity Supply Planning page.
Improving the overall energy efficiency of your home is critical. Homes with efficient heating systems and good insulation use less energy, which can be important in extreme weather events.
Using less electricity during peak usage times can also benefit our local grid and power resources. Shifting energy use to "off-peak" can be as simple as running the dishwasher, charging your electric car, or doing the laundry later at night (after 9 p.m.).
Finally, watching our water use can help the grid as well. It takes a lot of energy to treat and deliver the water you use every day. It takes even more energy to turn it into hot water. Saving water saves energy, which in turn reduces greenhouse gas emissions. Fixing leaks around the house, taking shorter showers, and planting "water-wise" landscapes are also great ways to take care of our water source, the beautiful McKenzie River.
EWEB crews are getting ready to deal with the stress that extreme heat may place on our electric system. While we hope to avoid power outages and will resolve any outages that do occur as quickly and safely as possible, we always encourage customers to plan ahead for staying cool, fed, and hydrated in the event the power does go out.
Have alternate plans for refrigerating medicines or using power-dependent medical devices. Create an outage kit with a few basic items, such as:
Plan ahead to relocate to a friend or family member's home or to a shelter, especially if you have a medical condition that requires electricity or you'll need to work or learn from home during an outage. Find more emergency preparedness tips and sign up for EWEB's Pledge to Prepare at eweb.org/emergencyprep.
Air conditioning is one way to cool your home, but the energy use can quickly add up on your utility bill. Fortunately for us in the green and temperate Pacific Northwest, we have many alternatives that can keep our homes comfortable in the summer with less energy use. A combination of proper insulation, energy-efficient windows and doors, shading, and ventilation will usually keep your home cool, with a low amount of energy use.
Some of our tips are free and can be used on a daily basis to increase your savings; others are simple and inexpensive actions you can take to ensure maximum savings through the warm months.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.