
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreEWEB, City of Eugene project reduces City Facilities carbon footprint by 16%
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreRecent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.
Find Out MoreAs part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021 and found unusual depressions. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreHave you ever thought about where your drinking water comes from? What about where your wastewater goes?
Find Out MoreUnlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.
Find Out MoreThe McKenzie River Trust, Willamette National Forest, and BCI Construction recently completed Phase One of the Finn Rock Reach floodplain restoration project.
The project along the McKenzie River above Quartz Creek enhances valuable floodplain habitat for endangered Chinook salmon, bull trout, and western pond turtles. The approach can also help buffer the river from debris slides and serve as natural storage for clean water.
"Rivers have been harnessed and confined for the last 150 years," says Joe Moll, Executive Director for the Trust. "Seeing the water reinhabit such an expansive, diverse floodplain offers some hope in trying times."
Finn Rock Reach is the latest testing ground for a creative approach to restoration that aims to bring back much of the complexity that makes floodplains such productive habitats and valuable water resources. These projects are designed to increase the breadth and depth of areas where water can move and linger among smaller channels, deep pools, islands, and jumbles of downed trees. That increased residence time helps cool, clean and hold water, providing a wealth of good for fish, wildlife, and people.
"Historically, wood and sediment would have settled out in this valley. The river was really dynamic, and multiple channels would move around, and change all the time," said Willamette National Forest Fisheries Biologist Kate Meyer. Floodplains allow water to spread out across the landscape and slow down. That not only mitigates fire and drought risk but allows sediment to drop out, improving water quality.
"The more floodplains the better," EWEB Water Resources Supervisor Susan Fricke said. "We increase resiliency when we let the ecosystem function as it's supposed to."
In recent years, the Willamette National Forest, McKenzie Watershed Council, and EWEB collaborated on a similar approach to restoration on the South Fork of the McKenzie and on Deer Creek. Those projects have been remarkably productive for fish and wildlife, and notably resilient to fire.
"The whole idea is to try to do this across as many of the creeks as we can," EWEB's Watershed Restoration Program Manager Karl Morgenstern said. "Our prime directive at EWEB is to provide reliable, safe drinking water to our community. That means protecting water quality at the source - miles upstream from the metro area - and all the way to the tap at community homes and businesses."
Wild Chinook salmon will move out of the mainstem McKenzie and spawn in these floodplain waters throughout September.
The Finn Rock Reach team is excited to see how they respond to these enhanced habitats. At South Fork and Deer Creek, salmon spawning bed (redd) counts increased by as much as twenty-fold in the weeks post-construction.
"What we're seeing for these valley-bottom restoration projects is, if you build it, they will come," Fricke said.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.