EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.Find Out More
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Eugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.Find Out More
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
Two Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
With the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.Find Out More
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
Ideas for supplying and cooking during an emergency outageFind Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
For most people, the systems that bring us this valuable resource are generally reliable and remain out of sight, out of mind. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps, and storage reservoirs. But these complex construction and engineering projects reliably deliver clean water to our homes and businesses 24 hours a day, 365 days a year.
Imagine a Day Without Water is a national day of action on October 21 and raises awareness about the value of water. For its seventh annual day, we encourage you to about the systems that deliver water to your homes and businesses each day.
According to the 2021 Annual Value of Water Index, a majority of Americans across all demographics support a strong investment in our nation's water infrastructure. Most people agree that reliable water service and supply are crucial.
Long-term planning and cost-effective investments in water reliability have served EWEB customers well for more than 100 years. As critical infrastructure ages and new challenges arise, continued investment is needed to ensure uninterrupted delivery of the high-quality drinking water that supports Eugene's quality of life and a healthy local economy.
EWEB maintains 800 miles of pipes, 22 water tanks, dozens of pump stations, and other critical facilities. Our source-to-tap drinking water programs are helping keep those systems prepared and adaptable to future changes. We have invested more than $30 million upgrading and expanding our Hayden Bridge Water Filtration Plant. We are replacing water mains, improving pump stations, building new storage tanks, planning for a second filtration plant on the Willamette River, and developing neighborhood emergency water stations.
As we continue to care for critical infrastructure, we're also investing in the source of our drinking water-the McKenzie River and its surrounding watershed. In the aftermath of the Holiday Farm Fire, we're working with partners in the McKenzie valley to revegetate burned properties, encourage smart rebuilding away from the river, and acquire destroyed properties for conservation management. Our goal is to build back stronger and with greater resilience to future natural disasters. To help fund that investment, EWEB's elected Board of Commissioners recently approved a temporary Watershed Recovery Fee assessed to all residential and commercial customers for five years beginning July 2021. The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents.
And we are planning and budgeting for a new water treatment plant on the Willamette River. Having a single source of drinking water for nearly 200,000 people is a significant vulnerability for our community and EWEB is currently the only utility of our size in Oregon to have a single source of supply. The Willamette River will augment our McKenzie River supply and ensure we can provide water if an emergency were to disrupt the Hayden Bridge Filtration Plant or McKenzie River. To learn more about our planning for a second treatment plant on the Willamette, view this Oct. 5, 2021 presentation to EWEB's Board of Commissioner (begins at 3:12:52).
When you imagine a day without water this year, think about how central water is to your daily life. Investing in our water infrastructure will ensure you have a fresh glass of water each morning, firefighters can accomplish their life-saving work, hospitals can stay safe and sanitary, and our local economy can thrive.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.