Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
Two Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
With the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.Find Out More
New programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientistsFind Out More
EWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissionsFind Out More
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB, City of Eugene project reduces City Facilities carbon footprint by 16%Find Out More
While world leaders debate climate action, EWEB reflects on our community's climate successesFind Out More
Recent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.Find Out More
As part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021 and found unusual depressions. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
Unlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can't stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.
EWEB employs a full menu of options for "grid hardening" strategies, including a robust vegetation management program, replacing older equipment on a regular basis, full system inspections, and in some cases, placing power lines underground.
One of the measures underway this summer and fall is the inspection and replacement of power pole crossarms. Our line technician crews have been working for the past several months to identify and replace older or deteriorating crossarms in the McKenzie River Valley service territory and on select circuits in south Eugene.
Replacing crossarms is a labor- and time-intensive process, where the crews are often working within a few feet of energized powerlines. However, this is one of the measures that could prevent EWEB facilities from becoming an ignition point for a wildfire.
During high wind events, such as the gusting, erratic winds seen during Red Flag Warnings, the failure of a crossarm could bring down energized power lines and potentially spark a fire. To help reduce that risk, crews are now finishing up the replacement of more than 100 crossarms in the McKenzie River and south Eugene areas.
"Our approach is to use multiple investment and replacement strategies to maintain reliability and increase resiliencies for all types of weather conditions the electric system must face," said Electric Operations Manager Tyler Nice.
"Most often mentioned as an improvement to mitigate fire risk is undergrounding lines, however, that option typically cannot be acted on right away, may not be feasible, or be cost prohibitive," Nice said. "Preforming inspections and turning around maintenance work quickly for high-risk areas and ailing equipment is not only a quicker option, but is financially responsible, and will provide reliable service for years to come."
Another risk reduction strategy is to replace wooden power poles with metal poles in areas that are at higher risk for wildfire.
This past spring, EWEB finished a project that used ductile iron poles to replace wooden poles in a section of its upper McKenzie River transmission line. The ductile iron poles are much more resistant to fire than wood. The project at Deer Creek is the first time EWEB has installed ductile iron power poles.
"Not only will the ductile iron poles prove more resilient in surviving a wildfire, but we actually improved habitat by placing the new poles away from Deer Creek, which is the largest tributary to the McKenzie River," Nice said.
Along with grid-hardening activities, we also conduct routine system maintenance to keep electric infrastructure functioning safely and properly throughout the year. The reliability work includes proactively pruning trees and removing brush to help keep our equipment clear of contact, and for access if an outage repair should be needed. In addition to the regular vegetation management, tree-trimming crews spend extra time pruning in areas at higher risk of wildfire.
Crews regularly inspect electric lines, poles, components and other equipment, replacing worn or older parts as needed. This work not only helps keep the system operating during snow, ice and windstorms, but reduces the likelihood of some types of equipment failure that may causing sparking that could ignite a wildfire.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.