
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreEWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreThe EWEB Board of Commissioners meet on the first Tuesday of the month.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreEWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreEugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreEWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.
Find Out MoreEWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.
Find Out MoreGrantees in the McKenzie River Valley can receive up to $35,000 each
Find Out MoreCollaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.
Find Out MoreYou may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreMarch 17, 2021
More than 265 EWEB workers have reduced their car travel while enhancing the safety and resiliency of our community by working from home.
Like many other organizations, EWEB was forced into new working conditions in March 2020. Throughout the health crisis, school closures, wildfire and other disruptions, our staff continued to perform vital work such as responding to emergency outages, operating the 24x7 water filtration plant, and supporting an unprecedented volume of bill assistance requests.
In mid-2020, we began a gradual and responsible return to our facilities, but many staff members who have non-field or facility-based jobs have continued to work from home under temporary teleworking agreements, resulting in a mixed facility-based and remote workforce.
Recently, EWEB's executive team announced a commitment to long-term organizational mobility and telecommuting.
"EWEB's fundamental services are foundational to the health and prosperity of our customer-owners," said General Manager Frank Lawson. "Continuity of service at the quality levels expected requires the organization to be resilient, which is enhanced by creating and sustaining flexibility of infrastructure and systems, finances, and workforce and workplace."
A formal program will be launched this year that will allow employees to telework and telecommute where opportunities exist. While telecommuting may not be suitable for all positions, workforce mobility and approaching work in different ways may eventually impact field workers.
"Our experience has shown there is great potential in continuing with an expanded telecommuting program, including reducing car travel and increasing flexibility and resiliency of our workforce," said Frank Lawson. "Long term we hope to evaluate all positions for teleworking eligibility so that we are ready to respond quickly and meet our community's need for electricity and water on-demand, all the time regardless of what future emergencies may arise."
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday