Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
With cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.Find Out More
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
Despite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.Find Out More
In response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.Find Out More
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
EWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.Find Out More
EWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.Find Out More
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.Find Out More
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.Find Out More
May 02, 2019
The Eugene Water & Electric Board in partnership with the Eugene 4J School District will open a new microgrid-powered emergency water station in the River Road area on May 11.
The station, at Howard Elementary School, includes a newly installed well, pumping station, emergency water distribution equipment and a 1-megawatt battery energy storage system powered by a large photovoltaic array.
The grand opening will be held from 10:30 a.m. to 1 p.m. May 11 at the school, 700 Howard Ave. Those attending will receive a free 3-gallon emergency water storage container, see how the station works, learn more about the microgrid system and find out how our community is preparing for emergencies.
The photovoltaic system, which was installed on the school's roof during construction, is capable of charging the battery storage system during an electric outage. This redundancy means that there is back-up power when the sun is not shining to keep the school and the water distribution site in operation during emergency situations.
A natural or human-caused disaster could result in a disruption to our water treatment plant or water distribution system. Possible emergencies range from earthquake or chemical spill into the McKenzie River or even a harmful algae bloom.
An earthquake, for example, could cause ruptures in the water distribution system that could take days, weeks or months to repair. An immediate and reliable supply of water following a disaster is vital to public health, safety and our economy.
The opening of the Howard facility will mark the second emergency water station EWEB has established as part of its Resiliency Initiative. The first station, at Prairie Mountain School in the Bethel area, went online in October 2018. EWEB plans at least three more stations in other areas of Eugene over the next few years.
Each site will be built to provide water from a new or existing well, or a portable water treatment system, and include a source of standby power such as a generator in case the electric distribution system is compromised.
By working with schools and other community partners, EWEB are able to establish these emergency water distribution sites in a reasonable timeframe and within our existing budget. This approach helps minimize the financial impacts to our customers while taking solid steps to prepare for disasters or emergencies.
The battery storage system at Howard Elementary is partially funded through a $295,000 grant from the U.S. Department of Energy's Office of Electricity and the Oregon Department of Energy. The opening event on May 11 will allow area neighbors to fill water containers and become more familiar with the water distribution equipment under non-emergency conditions.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday