
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreTwo Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreWith the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreJust as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.
Find Out MoreEWEB, City of Eugene project reduces City Facilities carbon footprint by 16%
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreRecent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.
Find Out MoreAs part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021 and found unusual depressions. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreTree Line USA is a national program recognizing public and private utilities for practices that protect and enhance America's urban forests. A collaboration of the Arbor Day Foundation and the National Association of State Foresters, Tree Line USA recognizes the dual goals of promoting safe and reliable electricity while maintaining healthy community trees.
"EWEB's commitment to proper tree-care practice benefits your customers in numerous ways, including providing cleaner air and water, increasing property values and improving quality of life," said Dan Lambe, President of the Arbor Day Foundation. "Trees also conserve energy and reduce peak demand, a crucial benefit to customers and providers alike."
To achieve Tree Line USA status, utilities must follow industry standards for quality tree care, provide annual worker training in best tree care practices, sponsor a tree planting and public education program, maintain a tree-based energy conservation program, and participate in an Arbor Day celebration.
EWEB employs four full-time, certified arborists to inspect and evaluate vegetation around power lines, determine required maintenance activities, and communicate with customers about tree trimming activities. Eleven contract crews perform all pruning and trimming work.
Crews trim around 300 line miles of vegetation annually to minimize falling trees and branches. In 2016, EWEB planted 115 new trees through our partnership with Friends of Trees and volunteer events.
Join us for a volunteer planting party and tree give-away
EWEB is sponsoring a Friends of Trees planting on Saturday, April 29. We will be giving away power line friendly trees from 7-9 a.m. Learn more and register for the volunteer event.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.